**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.

DISAPPEARING FIVE STAR CHAMPS

JojosupremeJojosupreme Posts: 2
in Bugs and Known Issues
My 5* nightcrawler and 5* Gambit BOTH DISAPPEARED for no reason and I have NOT got them back and kabam seems to think doing NOTHING about it is ok.i have been playing for almost three years on the same alliance in spent over a grand on the game and all of that doesn't seem to matter.has anyone else had disappearing champs? Maybe they r all out having a brew

Comments

  • JaffacakedJaffacaked Posts: 1,415 ★★★★
    Am guessing you've shared your login details at some point an someone has sold your champs maybe, champs don't just disappear an even if they did support would be able to help you.
  • Eos_Nano_XEos_Nano_X Posts: 304 ★
    Account sharing is the only real thing that causes this, but I among others dont think it should be a banable offense unless you did it to get someone else to do your work.
  • Kabam ValkyrieKabam Valkyrie Posts: 698
    Hey there Jojosupreme

    You will need to contact support. We do not handle things regarding your account in the forums.

    In the game on the home screen, please tap the grey gear icon in the top left corner. From there, tap on the button that says “Support”. Seek your question, if you’re not able to find the answer and have more questions, tap the button that states, “Need more help? Contact us” to submit a support ticket.
This discussion has been closed.