**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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Account suspended permanently

AMcRussian91AMcRussian91 Posts: 3
in Suggestions and Requests
Hi all. My account unfortunately got permanently suspended and I tried logging a ticket to Kabam support twice but the same generic response. Does anyone know if there is anything else I can do? Been playing for the last 1.5 years at level 60 so it's such a shame.

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    Titan_A97Titan_A97 Posts: 179 ★
    A Permanent Ban is exactly what it is: a permanent ban. If there was any way for it to get lifted in the first place, it wouldn't be called a "permanent ban".

    Start over from the beginning, that is, make a new account if you've the energy left. That's all you can do now.
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    AMcRussian91AMcRussian91 Posts: 3
    Yea that looks like the only way
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    Kabam PertinaxKabam Pertinax Posts: 327
    The forums are not the place to discuss any actions taken on individual accounts, including in-game bans. There is more information here in our forums regarding bans.

    As a result, this thread will be closed.
This discussion has been closed.