**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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Forgotten Login Email account
news17
Posts: 3
Hello everyone,
I have had my account linked to my phone for years now but have forgotten the email log in.
I have tried many of my older emails but have been unsuccessful.
Is it possible to set a new email or for Kabam to hint/say what my email log in is from my in game account?
I can log in to my account whenever through my phone whenever/provide any other details you need - creation date units bought etc.
I sent a ticket to Kabam from it but no reply yet.
Its just that I have a new mobile phone now on a different phone brand.
Thank you !
I have had my account linked to my phone for years now but have forgotten the email log in.
I have tried many of my older emails but have been unsuccessful.
Is it possible to set a new email or for Kabam to hint/say what my email log in is from my in game account?
I can log in to my account whenever through my phone whenever/provide any other details you need - creation date units bought etc.
I sent a ticket to Kabam from it but no reply yet.
Its just that I have a new mobile phone now on a different phone brand.
Thank you !
0
This discussion has been closed.
Comments
Our Support Team will work with you to recover the account. When contacting them please make sure that you provide as much of the following information as possible to verify your account:
1. Last 2 Purchases (Amount of real-world currency spent, if applicable and approximate within 1 day) i.e Google or iTunes purchases
2. Last Login Date (approximate within 60 Days)
3. Your account's name as it is displayed in-game
4. Email linked to your account (this can be your GameCenter ID, Google Play ID, or your Kabam ID)
5. Account Creation Date (approximate within 60 Days)
**If you are having trouble remembering when you created your account, check the dates of some of your earliest achievements in your Google Play or Game Center accounts.
6. Device and Device OS you were/are playing on
7. Account Level, a few of your most powerful characters, and Alliance name (if you are part of one)