Problems with purchase

i have problems with purchases. i have an iphone and the message that give me when i am trying to buy something is that: it is not possible to complete your purchase and then it says to communicate with the support of itunes on www.apple.com/support/itunes/ww but there i cannot find nothing, neither to communicate with someone or something about my probl;em.. Had anyone the some problem with me? Does anyone have any idea?

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