Internet error

Jhamlet__99Jhamlet__99 Member Posts: 9
edited October 2018 in Bugs and Known Issues
For the past few days I have been unable to play Marvel Contest of Champions due to an error that says my internet is not working and doesn’t not allow me to log in. I happen to believe it is not my internet because I have even went as far as to re download the application and still, the same error message occurred. Please help me fix this because it has caused me to miss several calendar rewards and is preventing me from completing the monthly quest.

Comments

  • Kabam MauveKabam Mauve Moderator Posts: 65
    That's not good. Sorry to hear about your login issues. @Jhamlet__99, can you provide your OS and device information to see how we can get you back into The Contest? Also include if you're attempting to log in using Wi-Fi or a cellular network.
  • Jhamlet__99Jhamlet__99 Member Posts: 9
    I have attempted using both
  • Jhamlet__99Jhamlet__99 Member Posts: 9
    Device : Apple IPhone 8
    iOS: version 12
    In game Identity: Kal’El2002(I think this is it I can’t log in to check)
    Using both Wifi and cellular, both have same problem
  • Kabam MauveKabam Mauve Moderator Posts: 65
    Thanks, @Jhamlet__99 for the info. Try going into your iPhone's Settings and logging out of Game Center, then logging back in. Once you do, please restart the app.
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