Purchased Profile pics vanished? [Merged Threads]

FhfjghhggggjfhfjgFhfjghhggggjfhfjg Posts: 1,515
edited November 29 in Bugs and Known Issues
Bought the isosphere avatar a little while ago and when i went to put it back on its disappeared and the ones purchased with gold have disappeared too
Post edited by Kabam Lyra on

Comments

  • I have lost my 3; Cap's shield, Mjolnir and Wolvy's claws too.
  • Yeah mine too I bought the collector an know he’s gone it’s like they stole from me
  • Bought all but collector. Mine are gone. Kabam, can we get some answers please? @Kabam Miike @Kabam Lyra @Kabam Wolf @Kabam Zibiit @Kabam Vydious
  • I lost The Collector and the 3 gold ones. Repurchasing The Collector and Wolvy's claws took away the required cost but didn't give the pics back to me.
  • That is very odd, and I'm taking this to the team right now. We might need to gather some information from you all, but I'll find out what it is and post here.

    Moving this thread to the Bugs forum.
  • I’m missing the Spider-Man profile pic as well. :-/
  • Hey guys!
    I wanted to let you and @";"Kabam Miike" know that today I bought The Collector profile pic, for some hours it was okay, but now when I logged it I see it disappeared from my profile.
    If this is a bug please fix it and if you may send me back the profile pic or the units I bought him with, I would be very happy.
    PS : My nickname is TheDamnCEO
  • That is very odd, and I'm taking this to the team right now. We might need to gather some information from you all, but I'll find out what it is and post here.

    Moving this thread to the Bugs forum.

    Thx.
  • Can you guys trying closing your app and opening it up again now? We may have just fixed the issue but want to confirm.
  • Can you guys trying closing your app and opening it up again now? We may have just fixed the issue but want to confirm.

    cmxyfb2fyo2c.png
    They are back
  • Can you guys trying closing your app and opening it up again now? We may have just fixed the issue but want to confirm.

    Yep theyre back
  • That fixed mine, it came back. Thanks so much!
  • mine are back, too.
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