**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Options

Help me PLease

LosisbheLosisbhe Posts: 10 ★
in Suggestions and Requests
So, i had an account named Ulluh that i used to play on. I deleted the game a while ago and i want to get back in with that account. The problem is that i forgot the kabam id and password(both) for that account login. I tried all three google play accounts. So i sent a ticket to kabam asking for my account details. They replied with asking for my email. If i knew, i wouldn't send a ticket.............well anyway, since i could not provide the correct email i asked them if its possible to prove my account ownership if i give them my google play transaction history. Like my google play store account details. So if they compare the transaction history on my google play and my game account they can tell that it is my account. I don't even know if they read it or not since i got the exact same answer. Guys, any suggestions on how to get my account back? I am willing to provide my google details.

Comments

  • Options
    SwansongSwansong Posts: 40 ★
    Easy , just get yourself a time stone ,problem solved ,your welcome: :smile:
  • Options
    LosisbheLosisbhe Posts: 10 ★
    @Swansong You know what? hit me up with that Dr. Strange hotline!
  • Options
    Kabam PorthosKabam Porthos Posts: 4,676
    Hey Losisbhe, unfortunately, we don't have direct access to in-game accounts here in the Forums and are unable to help with issues like this. Therefore, I recommend reaching back out to our Support Team for further assistance. You can contact them again by clicking HERE.

    Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.
This discussion has been closed.