Game down? 04/10/19 [Merged Threads]

I had boosts in Variant. Anyone else?

Comments

Vdh2008

Something in Variant 2 was too easy, so they're fixing it... Lol.

In all seriousness, it's likely over capacity on the servers, as there are more people logging in to check Variant 2 out. We see this during popular arenas and most "big content".

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ThreeFloyd

The least they can do is change the message from it being the user that needs to check their connection... to the game is down for emergency maintenance... forgive us for our incompetence.

G0311

I was trying out a little bit of Varian 2 but I'm not going to tackle it until they fix the block dropping bug.

Husky54

Hey y'all!

We're sorry for the inconvenience on this. Our teams are working to get it resolved ASAP so you can all get back into the game.

Yeah but what about our boosts?

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Kabam Vydious

The least they can do is change the message from it being the user that needs to check their connection... to the game is down for emergency maintenance... forgive us for our incompetence.

This is the initial message that pops up. The moment we're made aware to it, we flip it in Emergency Maintenance. It may not reflect immediately on your end, but we definitely don't intend for it to come off as blame towards you or any other Summoner.

RogerRabs

The least they can do is change the message from it being the user that needs to check their connection... to the game is down for emergency maintenance... forgive us for our incompetence.
This is the initial message that pops up. The moment we're made aware to it, we flip it in Emergency Maintenance. It may not reflect immediately on your end, but we definitely don't intend for it to come off as blame towards you or any other Summoner.

How about refunding boosts people popped for the new content you just released?

Ktashak

the game will not work until ya all not checking your connections

Husky54

Maintenance and players automatically say I’m using boosts like they will give you those back get a life

Yeah so this kind of response is unnecessary. Boosts are frequently purchased items and when we don't get to use them properly, we're getting grifted. So, it's perfectly reasonable to question Kabam on this issue.

That said, @Kabam Vydious, what are you all going to do about our boosts?

DalBot

Maintenance and players automatically say I’m using boosts like they will give you those back get a life

Yeah, get a life! Who would actually use boosts for brand new end game content that was just released right? Right?

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JOHNOSA1995

Lol they want increase difficulty of new content 😁😁

Kobster84

The least they can do is change the message from it being the user that needs to check their connection... to the game is down for emergency maintenance... forgive us for our incompetence.
This is the initial message that pops up. The moment we're made aware to it, we flip it in Emergency Maintenance. It may not reflect immediately on your end, but we definitely don't intend for it to come off as blame towards you or any other Summoner.

@Kabam Vydious is this maintenance changing anything with the new variant or is it staying as it is

Noob2435

It's back up

BowTieJohn

Hey y'all!

We're sorry for the inconvenience on this. Our teams are working to get it resolved ASAP so you can all get back into the game.

Curious if there is a time frame, in other words how long will this take?

Also for those on the forums sending rude comments please stop with the pitch forks and be patient as it takes time to fix problems they don't just disappear with a key stroke.

Greekhit

I have a dozen of energy refills expiring in less than three hours. I was doing monthly event exploration to use them and now they will just expire. I don't feel like needing any compensation but just pause the time for all items including expiring and boosts so the community don't get frustrated.

Kabam Vydious

The game is now back up and running, you should all be able to access it. Thank you for your patience.

BowTieJohn

The game is now back up and running, you should all be able to access it. Thank you for your patience.

I appreciate it.

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Darkstar4387

And down again in less than an hour what's going on over there

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SummonerNR

DOWN AGAIN ???
Arena fight just won 1st fight of a match, but possibly didn’t get all the way thru the victory screen. Hope it doesn't count as a loss and then do an automatic loss of the 2nd fight as well. Far along into Streak, hate re-doing 10-15.

WiMak

Not sure what the issue was causing the game to go down the first time but whatever you fixed during emergency maintenance has made an occasionally (for me) laggy game REALLY laggy.

Before I would start to get lags after about 15 -25 minutes of play. Now it’s every fight in all areas right away