Gameplay freezing after pulling down notification bar - iOS

Donn1

I recently got an iPhone XS Max and within 10 mins of playing I noticed an intermittent bug where the gameplay freezes after pulling the notification bar/control centre overlay down over the screen (how you guys don’t notice these issues during testing I don’t know, as I didn’t even need to look to find it).

Thanks to this bug I’ve had 50% health penalty in AQ at no fault of my own. Why do players get punished for issues that are caused by lack of testing?

Donn1