I didn't get the 900 4* shards per act of uncollected Phantasmagoria

TheMethodTheMethod Member Posts: 189
Each time i completed an act of uncollected, and i completed all 3 (did it as fast as possible to rank 5 my first 5*) i only recieved the 100 shards per level completion and not the stated 900* shards. If this is already a known issue i apologize, i haven't seen any other posts about it.

Comments

  • TheMethodTheMethod Member Posts: 189
    Anyone else get them or NOT get them?
  • TheMethodTheMethod Member Posts: 189
    Bottom line is y'owe me 2700 4* shards Kabam! I'll forgive you if you throw in a 5* cosmic awakening gem for my new maxed out Corvus...
  • TheMethodTheMethod Member Posts: 189
    Any info would be appreciated.
  • TheHeroDeservedTheHeroDeserved Member Posts: 759 ★★★
    Luke9648 said:

    Bottom line is y'owe me 2700 4* shards Kabam! I'll forgive you if you throw in a 5* cosmic awakening gem for my new maxed out Corvus...

    Relax and contact support. No one can help you on the forum, while I have good experience with the support team.
  • TheMethodTheMethod Member Posts: 189
    Yeah i'm not too worried about it lol, how do you contact support?
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  • TheMethodTheMethod Member Posts: 189

    Send a ticket via your account
    It should be in the setting page when you click on he gear icon on the home page
    Left side it says support

    Thanks! Well i sent in a ticket detailing my problem, and they sent back what the awards should be, and said that i received them. My eyes work, and i know how to read. It said i received 100 4* shards when i completed each act (as opposed to 100+900, level+act rewards) And upon checking my shard quantities, i did only receive 100.
  • TheMethodTheMethod Member Posts: 189
    edited July 2019
    I received everything else. 4* shards don't mean much to me at this stage of the game, but it's a matter of principle.
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