**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.

Contacting support.

UnyonfaceUnyonface Posts: 519 ★★★
in General Discussion
Yesterday I sent a support ticket to Kabam at 3:48pm and it stated that someone would contact me withing 24 hours. Now it's only been about 3 hours past the 24 hour part and I'm wondering if I need to resubmit a support ticket or just wait a little longer for a response. Any recommendations?

Comments

  • UnyonfaceUnyonface Posts: 519 ★★★
    Thank you, I'll give it some time.
  • AhitlawAhitlaw Posts: 2,123 ★★★★
    Surprising. Usually I have a response within an hour,I’d submit another ticket. They said they’d respond within 24 hours,should keep their word.
  • UnyonfaceUnyonface Posts: 519 ★★★
    @Kabam Lyra
  • UnyonfaceUnyonface Posts: 519 ★★★
    Ahitlaw said:

    Surprising. Usually I have a response within an hour,I’d submit another ticket. They said they’d respond within 24 hours,should keep their word.

    Well I got an email saying that someone would contact me within 24 hours fairly quick.
  • Kabam LyraKabam Lyra Posts: 2,936 ★★★
    Please be patient and someone will get back to you as soon as possible.
This discussion has been closed.