I demand a compensation

TallmortalTallmortal Member Posts: 14
edited August 2019 in General Discussion
So as I know there is a 1%to10% rank rewards in featured 4* arena, but I tryed to get to top 50(still in beginner bracket) but I didn't get lucky and ranked 51

Now I am sad that I didn't get the champ its just that, I didn't even get to the 1%to10% rank rewards!!

So if I didn't get the 10% rewards then who does?
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Comments

  • TallmortalTallmortal Member Posts: 14
    Thx Austin
    I was actually shocked
  • DNA3000DNA3000 Member, Guardian Posts: 19,698 Guardian
    edited August 2019

    The top 800 get the 4*. It’s clear you didn’t think people can look at the leader board

    He says he is in the beginner bracket. Does the beginner bracket have the same cutoffs?

    OP: theoretically speaking I suppose it is possible to score 51 and yet not in top 10% if not enough people participate and get to rank rewards. It might just be an oddity of the beginner brackets due to the relatively small number of people. It would seem logical to me that the lower percentage rewards would exclude the numbered rank rewards, but that doesn't mean that's what the game does.
  • TallmortalTallmortal Member Posts: 14
    Well @Austin555555 I said i am in the begginer bracket
  • TallmortalTallmortal Member Posts: 14
    Well @DNA3000 I don't know if that's a thing but still, I ranked 51, I think I am supposed to get to the 10%rewards
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  • DNA3000DNA3000 Member, Guardian Posts: 19,698 Guardian

    Well @DNA3000 I don't know if that's a thing but still, I ranked 51, I think I am supposed to get to the 10%rewards

    The 1% to 10% rewards are for the people who placed among the top 10% of all players that ranked in that arena. If less than 510 people ranked in the beginner arena, you would be placing lower than top 10% with a rank of 51.

    That doesn't seem right to me, but I'm just saying the game might be calculating the rewards a little too literally in this case.
  • TallmortalTallmortal Member Posts: 14
    edited August 2019
    Lormif said:

    Well @DNA3000 I don't know if that's a thing but still, I ranked 51, I think I am supposed to get to the 10%rewards

    Why do you think you are supposed to get 10% rewards just for making rank 51? If there are 500 people in the beginner bracket this week then the cutoff for 10% would be 50.
    So the 50 ranked person gets both rewards of 1-50 and the top 10%?
  • GroundedWisdomGroundedWisdom Member Posts: 36,581 ★★★★★
    Getting the 1-10% Rank Rewards is something you'll have to contact Support with. Not making Top 50 sounds like you just didn't put up enough Points.
  • TallmortalTallmortal Member Posts: 14
    edited August 2019

    What kind of compensation? What would you get? More BC and units

    No I want the 10% featured 4* rewards
  • GroundedWisdomGroundedWisdom Member Posts: 36,581 ★★★★★
    Open a Support Ticket using the Gear Icon in the game. Explain what happened and provide your screenshots. They can help you get your Rewards better than anyone on the Forum.
  • TallmortalTallmortal Member Posts: 14

    Open a Support Ticket using the Gear Icon in the game. Explain what happened and provide your screenshots. They can help you get your Rewards better than anyone on the Forum.

    Thank you
    but how and from where?
  • GroundedWisdomGroundedWisdom Member Posts: 36,581 ★★★★★
    You can also click this link.
    http://kabam.force.com/PKB/KbContactUsForm
  • LormifLormif Member Posts: 7,369 ★★★★★
    edited August 2019

    Lormif said:

    Well @DNA3000 I don't know if that's a thing but still, I ranked 51, I think I am supposed to get to the 10%rewards

    Why do you think you are supposed to get 10% rewards just for making rank 51? If there are 500 people in the beginner bracket this week then the cutoff for 10% would be 50.
    So the 50 ranked person gets both rewards of 1-50 and the top 20%?
    No, that is not how the rank rewards work, it even tells you that on the rewards screen. You get the highest rewards you qualify for. people in the top 50 get the top 50 rewards but dont get the top 10% rewards BUT they count towards that top 10%. If the top 10% is the top 50 then there will be no rewards for the top 10%.

    From the screen:

    Top 1%-10%
    Ranked players are included in the percent calculations but are ineligible to receive percent rewards.
  • DNA3000DNA3000 Member, Guardian Posts: 19,698 Guardian

    Lormif said:

    Well @DNA3000 I don't know if that's a thing but still, I ranked 51, I think I am supposed to get to the 10%rewards

    Why do you think you are supposed to get 10% rewards just for making rank 51? If there are 500 people in the beginner bracket this week then the cutoff for 10% would be 50.
    So the 50 ranked person gets both rewards of 1-50 and the top 20%?
    That's not the case in any other arena. Typically players placing in the top bracket get the better reward: either the numbered rank reward or the top percentage bracket reward, not both.

    What I don't know, because the participation numbers are big enough to make this difficult to know, is whether the arena calculates the top 10% first, then gives out the numbered rank rewards to the top group and then everyone else gets the bracket reward, or if the arena gives out the top numbered rewards first and then calculates the brackets for everyone else, excluding the numbered rank players. I suspect it is the former and not the latter, which is why you're seeing the results you're seeing.

    It doesn't matter much, and probably makes more sense in general, for the veteran brackets given the number of players that rank. It can generate odd results in the beginner bracket due to the lower number of players. It seems odd to me on the surface, but I'm not sure it makes more sense to change it just for the beginner bracket.
  • TallmortalTallmortal Member Posts: 14
    Lormif said:

    Lormif said:

    Well @DNA3000 I don't know if that's a thing but still, I ranked 51, I think I am supposed to get to the 10%rewards

    Why do you think you are supposed to get 10% rewards just for making rank 51? If there are 500 people in the beginner bracket this week then the cutoff for 10% would be 50.
    So the 50 ranked person gets both rewards of 1-50 and the top 20%?
    No, that is not how the rank rewards work, it even tells you that on the rewards screen. You get the highest rewards you qualify for. people in the top 50 get the top 50 rewards but dont get the top 10% rewards BUT they count towards that top 10%. If the top 10% is the top 50 then there will be no rewards for the top 10%.

    From the screen:

    Top 1%-10%
    Ranked players are included in the percent calculations but are ineligible to receive percent rewards.
    So if there weren't many people the top 50 could fill the whole top 10% as you say?
    If that's the case then there should be anything wrong?
  • DNA3000DNA3000 Member, Guardian Posts: 19,698 Guardian
    Lormif said:

    Lormif said:

    Well @DNA3000 I don't know if that's a thing but still, I ranked 51, I think I am supposed to get to the 10%rewards

    Why do you think you are supposed to get 10% rewards just for making rank 51? If there are 500 people in the beginner bracket this week then the cutoff for 10% would be 50.
    So the 50 ranked person gets both rewards of 1-50 and the top 20%?
    No, that is not how the rank rewards work, it even tells you that on the rewards screen. You get the highest rewards you qualify for. people in the top 50 get the top 50 rewards but dont get the top 10% rewards BUT they count towards that top 10%. If the top 10% is the top 50 then there will be no rewards for the top 10%.

    From the screen:

    Top 1%-10%
    Ranked players are included in the percent calculations but are ineligible to receive percent rewards.
    Well, that would seem to definitively settle the issue. Under those rules, if not enough beginners participate, it is possible that all players that would have received top bracket rewards got numbered rewards instead, and no one else ranks high enough to get them.
  • LormifLormif Member Posts: 7,369 ★★★★★

    Lormif said:

    Lormif said:

    Well @DNA3000 I don't know if that's a thing but still, I ranked 51, I think I am supposed to get to the 10%rewards

    Why do you think you are supposed to get 10% rewards just for making rank 51? If there are 500 people in the beginner bracket this week then the cutoff for 10% would be 50.
    So the 50 ranked person gets both rewards of 1-50 and the top 20%?
    No, that is not how the rank rewards work, it even tells you that on the rewards screen. You get the highest rewards you qualify for. people in the top 50 get the top 50 rewards but dont get the top 10% rewards BUT they count towards that top 10%. If the top 10% is the top 50 then there will be no rewards for the top 10%.

    From the screen:

    Top 1%-10%
    Ranked players are included in the percent calculations but are ineligible to receive percent rewards.
    So if there weren't many people the top 50 could fill the whole top 10% as you say?
    If that's the case then there should be anything wrong?
    If there were a low enough pool of people such that the top 10% is lower than 51 there would be no 10% rewards and there would not be an issue, because that is the way it works. That is the risk of the beginner bracket. You have a lower point requirement typically, but you have a MUCH lower number of people and risk running into this.
  • JohnHSJohnHS Member Posts: 509 ★★★



    The top 800 get the 4*. It’s clear you didn’t think people can look at the leader board



    Plus your not in this spot 51, this doesn’t match up so clearly you though you could lie to try and get yourself some extra goods and causing a bit of chaos for the team thinking there was a bug in arena.

    He's in the beginner's bracket. Spot 51 BEGINNER'S BRACKET
  • TallmortalTallmortal Member Posts: 14
    Snizzbar said:

    I'm just impressed that you didn't shout at us in all caps

    I mean I tryed to take it cool because as it turns out it's possible for No one to have the 10% rewards
  • WardenZeroWardenZero Member Posts: 722 ★★★
    I mean... if you didn’t make the top 10% I don’t see how you can demand to get the rewards for it. I know it’s frustrating, but you can’t really expect to get rewards for something you didn’t do. If you had placed top 10% and didn’t get the rewards that would be different.
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  • TallmortalTallmortal Member Posts: 14
    zeezee57 said:

    Wow the beginner pool must be crazy dry right now if placing #51 doesnt put you in the top 10%. I never played beginner bracket when I started, is this the norm?

    I don't know it's my first real grind for 4 star featured
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  • Markjv81Markjv81 Member Posts: 1,032 ★★★★
    Pretty self explanatory, you didn’t qualify for top 10% because less than 510 people reached the rank reward cutoff.
  • NeotwismNeotwism Member Posts: 1,803 ★★★★★
    Did u ever consider english may not be hos natural language? You understood what they were saying so what is the issue? Sounds like u are the one being nitpicky @Hulk_77
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