**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
We have not set an end-date for the new period, but we will update this banner when we have more information.

Purchased bundles but did not receive items

My IGN is FuZe3 I purchased the Rbum ALAL bundle and the Collector Daily Card and the money for both of these has been taken from my account however I did not receive the items in-game. It has been about 30-45 minutes and I have refreshed my game many times and restarted everything and nothing seems to work. Please help

Comments

  • LormifLormif Posts: 7,369 ★★★★★
    you have to contact support, the mods cannot do anything for you.
  • Hey there, for account-specific issues like this, our Support Team would be the best equipped to look into things for you. You can reach them from the game's home screen by clicking the gear-shaped icon in the top-left corner of the screen and then scrolling down to the button labeled "Support".
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