Premium nexus hero crystals disappearing

Newman0067

Just purchased one of these ,and it took my units and the crystal is nowhere in sight, just wondering what's going on here

Austin555555

I bought it aswell and I can’t find it. It says I have one but no where. @Kabam Miike can you shed some light here?

The_implication1

Same here

ValiantRaffy88

I bought 3 and I can't seem to find it

Swingerstunt

In the same boat, bought 1 and it hasn't appeared. I restarted the game as well.

DizzyOmnivore

I’ve just bought 2 of the new nexus crystals with 300 units and nothing happen, it took the units and I didn’t get the crystals??

Settimo

Ditto, just bought one - seems like a cool idea once it’s up and running like it should

Jac_ob

Same thing just happened to me. I've been kabamed

Austin555555

Kabam Miike said:

We're on it! Give us one second and we'll have it fixed for you.

He’s working on it

Cendar333

I also purchased 2 and can't find them anywhere. I looked in every single Crystal tab and also in my inventory (just in case) they are nowhere to be found

KUroba

I made the purchase of a premium nexus crystal, but it does not appear in the inventory or in any other

Nekogamiz

Same here..

Kabam Zibiit

Hey there, the team was made aware of this and pushed out a fix that should allow you to see those Crystals correctly. It may take 10-15 minutes to full implement for everyone and you may want to restart you game to make sure you can see it after that time.

ValiantRaffy88

I've got mine. Thank you

Arnisador45

Same thing happened to me

Arnisador45

Same here

KUroba

Thanks for the help, I had been a bit out of the forum

AramisCain

Same as well for me. Though I just got one.

Ekmon

Kabam you ate my crystal

DizzyOmnivore

No worries they’ve fixed it now

Nekogamiz

Thanks!

Tm83bau

I buy a cristal and not oppening and i buy another but no recived