DC-ing and loss of life

DocStranger

So unfortunately I keep getting disconnected, and whereas it seems to only happen during Alliance Wars and Alliance Quest..... it happens often, now I'm wondering how it seems fair that when the game disconnects you, you lose half your energy and the other Alliance gets a defensive win. I can understand if someone is purposely leaving a fight cuz they're going to lose, but shouldn't they find ways to make sure the difference between someone backing out and someone getting disconnected, because it's really starting to get old that they essentially keeps stealing from me because they screw up my alliance when we're in a battle, and it forces me to have to use resources because of the game screw up. Is there not something that can be done To remedy that?

Kabam Vydious

It's harder than you may think to distinguish the difference between the two. We understand it's frustrating but we are always looking on ways to improve the performance of devices. Keep in mind that we aren't the only games to have systems like this in place. If you continue to see performance issues, please write into our support team.