2015/16 Rank Up Gems - Can't use them on Immortal Iron Fist or Ultron Classic?

TØMߊÝ

Hey!

First post on here, bit of a rant 🙈 got both these champs and have Mystic and Tech 2015 and 2016 gems, but can't use on Immortal Iron Fist or Ultron Classic for some odd reason. Sent a ticket, they claim and I quote "The gems are intended to be used on champions who had a full-fledged crystal/arena release". But if so, why can they be used on OG Vision (purchase only though units/cash) Kang (gifting crystals) or Unstoppable Colossus (purchase with loyalty)?

Questioned them on this and they didn't even reply! Plus one of them told me on a previous reply that as IIF was released in 2015, I couldn't use a 2015/16 gem on him anyway?! Its like trying to get blood out of a stone talking to customer services!

Rant over, but I'd someone from Kabam could advise on this and maybe even adjust these crystals that would be great. It's not as if these champs are game changing, but don't see any reason why they shouldn't be included if Vision, Kang and UC are.

LeNoirFaineant

I think they forgot to include Ultron Classic and then, when questioned, they doubled down. I think Miike said they would remove Kang in response to this question but they obviously aren't going to do that. There is no reason to rank Classic Ultron without the gem, so he fits the stated purpose of the gem. There is no reason why Kang should be included if Ultron isn't. At least every single player can get Ultron if they want to. It's a mistake that they don't feel like fixing.

SknZn

No because r4 classic ultron would break the game, like 5* sw or 6* hyperion i guess😂

Lvernon15

They want to force you to use your surplus of tech gems on Howard the duck if you get unlucky

ECOMA

Lvernon15 said:

They want to force you to use your surplus of tech gems on Howard the duck if you get unlucky

Still have another one too hulkbuster is soon

TØMߊÝ

I've got one Mystic left, already used 3 on Voodoo, Guilly and Magik, already got GR r4 too. Got 3 tech ones, used one on Iron Patriot and thought he was getting buffed so that was a waste. The tech ones are almost useless. Still haven't pulled SL either! At least let us use them on trophy champs!

TØMߊÝ

It's just typical of their attitude towards most things. Half the issue is when you send a ticket, the people you speak to don't even understand what you ask and I'm 99% certain they've never played the game either. For a company that make so much money, their customer service is by far the worst I've seen from any company!