I have not got my awakening gem from Christmas

Can someone tell me why I still have not got my awakening gem from Christmas day?My brother logged in and got one but I still have not got one. I'm sorry if I'm very late for posting this.

Comments

Eb0ny-O-M4w

You got something on christmas day. If you haven't claimed it then it's lost now.

FR33_HUG5

Send a support ticket in game. The forum can’t help you.

Kabam Zibiit

For account-specific requests like this, our Support Team would be the best equipped to look into things for you. You can reach them by clicking the gear-shaped icon in the top-left corner of the game's home screen and then scrolling down to the button labeled "Support".

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