The game team has resolved this issue. Keys will be distributed via in-game messages and the quest timer will be extended.
More information and timeline here.
*This includes currently unclaimable keys as well*
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.

Regarding Champion Tuning / Re-Balance - Why the delay?

@Kabam Miike @Kabam Lyra ,

I've got a pretty simple question regarding the Champion re-balance effort that Kabam is implementing. Why are your teams waiting so long to implement any adjustments? Given the data provided on all the recent changes going live in Feb ... the dev/research teams obviously have the tools to see how any specific champion performs in all modes of game play. Why isn't the R&D being done prior to the release of a champion? The obvious complaint aside (hundreds of thousands of units being spent on crystals to get new champions that are not returned if the champion is tuned) ... there is the whole "player satisfaction" side. When we get a champion that is released, and we enjoy the mechanics that champion has, and it's interaction in the various modes of game play ... then it gets changed (how ever slightly it may be), it leaves a bad taste in players mouths.

I'm just wondering why it is taking so long for the teams to decide whether a champion is too powerful or not powerful enough... this should all be determined prior to it's release, if not IMMEDIATELY after the release.


  • How would they have the data for Champion performance in the hands of many from the few they have doing R&D? The simple answer is, they don't. They cannot accurately predict how a champion is going to work across the board given their timeframes in which they work. Each month's new content/champions have only so much time to be tested. If they took longer, that would mean longer periods of time in between new content.

    If that were done, many would get bored and leave. They balance this the best they can, and in turn need our fight data to get an accurate picture of how those new champs are performing across the board. They gather data over the course of MONTHS for crying out loud. How in the world would they gather such data from a small team of R&D employees?

    Also, judging by the general overview presented for each rebalancing, nothing is being changed so much that the champ will be essentially nerfed. We won't know for sure until we get to test them for ourselves. True. Which again is why their R&D team doesn't have all the answers. They need us to do what we do. Play the game and utilize the champions in ways they themselves may not have thought of.

    Prime example of such is Quake. When they released her, at least from what I've read, they didn't think of the 'Quake and Bake' technique of play. Having literally MILLIONS of minds out there using these champs allows them perspective that they themselves simply do not have. So yes, they'll from now on be assessing each new champ and judging whether or not they're over or under tuned by how they perform in OUR hands. Which will help maintain the balance in CoC. Personally, I think it's a good thing and will keep things in check.
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