Didn't received the greater crystal crystal

Hey I have brought a greater crystal crystal but didn't got it. Payment has heen done money has been deducted from my account. What should I do?
Its my first time that I tried buying some thing and this happened.

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Raghvendra

This is pic of my payment

GroundedWisdom

Open a Support Ticket using the Gear Icon in the game.

Kabam Zibiit

Hey there, if you haven't received an item that was part of your purchase, our Support Team would be the best equipped to look into things for you. You can reach them from the game's home screen by clicking the gear-shaped icon in the top-left corner of the screen and then scrolling down to the button labeled "Support".

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