Long Incursions Matchmaking Time [Merged Threads]

Oftf

I've been "finding a partner" for the last 6 minutes-is my matchmaking not working or is no one just finding a partner?

Comments

Pyrda

I have the same problem

LeoZed

Me too

unknown

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Kabam Miike

I've sent these reports to our team to look into. While it could be expected that matchmaking is slower when a new feature is introduced, an hour is waaaaay too long.

AceLuffySabo

Hey,
I just played Incursions with a random guy and he quit after Zone 5; everything went well up until there but now when I try to play that game mode again it just tells me my connection is lost. Everything else works from story quest to alliance quest but Incursions do not..

I've already restarted the game, cleared my cache, etc. Is there any way to resolve this issue and play Incursions again or is that it now.

Thanks in advance for any form of help here.

Elsa21

DPXFistheGOAT

My entire game freezes when I try to play incursions.

iODn

Mine as well!

Sharaf1189

Yes same here I can't get out of an incursion and the whole game freezes when I try goin in

Kabam Miike

Can you please give us more information? Your Device and OS version especially, when you tried to do it, and where exactly it freezes up?

Kabam Miike

Can you let me know what Device you're using, and the OS Version number?

AceLuffySabo

I'm using a Samsung Galaxy S8 Plus, latest OS is installed already.

Just tried it again and it's still not working, unfortunately.

Sharaf1189

That happened to me too and I'm stuck right now, I use Samsung galaxy note 5 OS: 7.0

Sharaf1189

Samsung Galaxy Note 5 , OS 7.0
It happened 2 hours ago.
It freezes when I try getting into the Incursion other than that all game modes are running fine unless I try hitting to continue incursions then it all freezes and I have to restart

Duck_of_Doom

I'm beginning to think multiple people dont have this issue and just say they are for the chance they get compensation.

Kabam Miike

Samsung Galaxy Note 5 , OS 7.0
It happened 2 hours ago.
It freezes when I try getting into the Incursion other than that all game modes are running fine unless I try hitting to continue incursions then it all freezes and I have to restart

If possible, could you record a video of this?

Kabam Miike

We've reported this to our team. I'll let you know when we have information!

Kabam Miike

Hey @Elsa21

Were you at your limit of 5 items for the Zone?

Ttgnumb

this also is happening to me, i’m on my iPhone 8 so i believe it’s happening to all types of devices.

DPXFistheGOAT

Can you please give us more information? Your Device and OS version especially, when you tried to do it, and where exactly it freezes up?

Same account on two separate devices (iPad and Galaxy S8). Everytime I try to open Incursions, the red wifi signal comes up and the entire game freezes. If I restart the game, everything works UNTIL I try to open Incursions again. I've been stuck in the same Incursions lobby for about 2 hours now.

My connection has been working fine and so is the game EXCEPT Incursions.

Sharaf1189

Samsung Galaxy Note 5 , OS 7.0
It happened 2 hours ago.
It freezes when I try getting into the Incursion other than that all game modes are running fine unless I try hitting to continue incursions then it all freezes and I have to restart
If possible, could you record a video of this?

I hope this helps.

Sharaf1189

HYG

Wadewilson15

Having the exact same issues on an iPhone XR running iOS 13.4.1

Patchie93

You do a refund not through kabam support?

SummonerNR

Is there an Item Use Limit (Potion Limit) of 5 per Zone (Room) ? Like the Limit in AQ ?

If so, didn’t see that mentioned in original announcement post anywhere. (?)

Rowfyatrain

@Kabam Miike
Incursions aren’t working for me either. I’m on an iPhone XS Max iOS 13.3.1. All other game modes fine but if I try incursions my game locks up and says I lost connection. Made a recording but can’t figure out how to get it on here from my phone.

Notadruglordorplug

How do you upload videos? I have the same problem

Tasty_Yum_Yums

I was able to do incursion with one account but can’t with the other account. Same device...

DirtyMike1

I am also having the same issue, never actually got into the first zone. Now I can do every other mode in the game, alliance, event, story quests. But every time I try to get back into the incursion I get a connectivity issue alert and eventually disconnected from the game. Been like this for a half hour.

AgentDoom9

Help! I can’t start a new incursion because I’m stuck in one that I can’t leave. I was matched with a partner who decided to just sit there and not start the incursion so I left it. After I left it I lost connection and whenever I try to got back in it just looses connection.