Receiving ticket from kabam

BlackJasonBlackJason Member Posts: 3 ★
in General Discussion
So i sent a ticket for some questions and they said they will get to me in 24 hours. well, its been 26 hours and i have yet receive any emails back from kabam. Whats the point of me sending a ticket when you cant be truthful about you facts. I hope you take this seriously because by saying that you have peoples hope. but now i have no hope.

Comments

  • SnizzbarSnizzbar Member Posts: 2,222 ★★★★★
    Two extra hours is certainly long enough to lose all hope 🙄
  • Colinwhitworth69Colinwhitworth69 Member Posts: 7,470 ★★★★★
    If there wasn’t a global pandemic and economic crisis at hand, you might expect better service.
  • Lvernon15Lvernon15 Member Posts: 11,598 ★★★★★
    Colinwhitworth69 said:

    If there wasn’t a global pandemic and economic crisis at hand, you might expect better service.

    The response tends to be a pre set response from a bot first anyway so I don’t think that’s playing a part
  • DrZolaDrZola Member Posts: 9,184 ★★★★★
    Process can be slow and drawn out. I’d wait another day before I got anxious. You can always submit another ticket in a couple of days if you’ve gotten absolutely zero response.

    Also: check your spam folder.

    Dr. Zola
  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    Please wait for a reply as support will get back to you as soon as they can.
This discussion has been closed.