Problem collecting Arena Rewards

If you click on the NEXT SERIES button instead of the CONTINUE button once you finish an Arena Fight, you won't collect the rewards from it, please help

Comments

ALEKZ_B

Here's a screenshot of the pop up window I'm referring to

ALEKZ_B

beaupoem

back out to main arena menu, click "view rewards", claim rewards

ALEKZ_B

That doesn't work, the rewards that are being lost by this button are the gold and arena chips, not the milestone rewards

ALEKZ_B

Can anyone provide some help or feedback regarding this issue?

The_One

If this is right I'm owed all the gold and chips from the last arena up to the final milestone and the gold and chips for 1.17 mil in t4b arena because I did both those without collecting any rewards until the end

Kabam Wolf

Hey @ALEKZ_B. If you're concerned that you're missing prizes. please submit a ticket to Customer Support so that they can review your account information and double check those prizes for you. You can submit a ticket in game by tapping the gear icon in the top left corner of the app, then choosing Support. Thanks!

ALEKZ_B

Thanks @Kabam Wolf, I will do that

ALEKZ_B

I submitted a ticket but I think the bug has already been fixed, just tested it out and the rewards are being collected no matter which of the 2 buttons is pressed.