We are aware of the issues surrounding collecting items from an in-game message(s). The team is working to resolve the issue and is hoping to have it sorted by the end of the week. More information and future communications will happen here.
https://forums.playcontestofchampions.com/en/discussion/329772/unable-to-claim-compensation-rewards-merged-with-info
We will be closing/merging any newly created threads related to this issue.
https://forums.playcontestofchampions.com/en/discussion/329772/unable-to-claim-compensation-rewards-merged-with-info
We will be closing/merging any newly created threads related to this issue.
Thanks for the heads up... Not

With something as game-changing as this mastery core deal do you not think we should have had a heads up or a hint?
Just spent 3k+ units on cores within the past couple days so yes that is why I am salty.
It feels like we got hit (with an obvious much smaller scaled) 12.0.
Kabam has been great with all heads up they have been giving with future updates so I am baffled why one like this was overlooked?
I am hoping that I must have overlooked kabam mentioning something like this.
Just spent 3k+ units on cores within the past couple days so yes that is why I am salty.
It feels like we got hit (with an obvious much smaller scaled) 12.0.
Kabam has been great with all heads up they have been giving with future updates so I am baffled why one like this was overlooked?
I am hoping that I must have overlooked kabam mentioning something like this.
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This discussion has been closed.
Comments
Come on they just released grandmaster crystals like how much more desparate for money can you be?
For those who are f2p and/or do not no life, this is devastating.
I am asking a genuine question if there was a heads up in any of the other heads up we were given with 15.0/halls quests
But, we don't announce deals in advance. This is not a content update, and therefore not on the same caliber as the changes that have been coming to the Contest.
The Halls of Healing were a special event that were held after some particularly rocky Server Issues, and we always let you know what's happening in a new build before it's out.
Again, sorry to hear that you missed out on the Offer (I really am, because I know how much it must sting), but offers will continue to happen without notice in the future.