Alliance War Bundle - Overflow Expiration
I purchased 3 of the alliance war bundles that we’re recently offered. Part of this bundle included 5 Level 3 Team Revives and 5 Level 3 Team Health Potions. So buying the maximum of 3 bundles gave 15 of each of these items. Since I did not already own these items, I had no way of knowing what the limit would be set at. In fact, the thought never even crossed my mind that the limit would be set lower than the max purchase amount. But sure enough, after I made the purchase, I saw that the limit for my account was 13 for each of these items. I have the Summoner’s Sigil so I’m guessing the actual limit is 10 for non-sigil accounts.
I checked my overflow, and there are 2 team revives and 2 team health potions sitting there. On top of that, they have only a 14-day expiration. Even the AW health potions we can buy with Glory have a 30-day expiration in the overflow.
This is particularly concerning because these offers were made right around the start of a 3-week offseason period. A time during which many alliances and individuals do not use items. You must know this Kabam. So you effectively sold 2 -5 extra items knowing they would need to be used during the offseason.
There was absolutely no disclosure.
I’ve waited a couple of days thinking that this would be corrected by having the limit for these items increased to at least 15. Frankly I don’t understand how items purchased with actual money (not units) are allowed to have any expiration at all. Perhaps someone with more knowledge of Apple’s in-app purchase rules can comment.
In any case, I respectfully request that the base item limit for any items purchased from these offers be increased to at least the maximum amount that could be purchased. That would be 15 for non-sigil accounts. Sigil accounts should have the extra 25% limit on top of this.
I am posting this in the forum rather than submitting a ticket, because this is an issue that affects others who purchased the offers and should not be handled on a case-by-case basis. This should be rectified for everyone who made the purchase.
