Anything being done about legend tags....

For the few who tried to do it on the Sunday where it unexpectedly went down? The time it was down should be taken off our total time plus maybe an extra 5 minutes for all the lag/freezing it had before it went down, can we please get a response from Kabam? Its not fair to us who used up all our boosts & units on refills/changing masteries exclusively for the quest. If I where to do the quest without the legend tag it would cost me $0 & 0 units but getting screwed over by this we deserve some type of reimbursement. If it was an announced maintenance it would be on us but it wasn't, Kabam needs to take responsibility for this & either give us back the boosts & units we spent or cut some type of time from our finished time

Comments

Deadbyrd9

The time to do a legend run on this event quest expired about 2 weeks ago dude. Anyone doing a serious legend run would have known that.

This seems like a lame excuse for free rewards as well as a troll post

Deadbyrd9

Just read the Sunday part. I don't remember when exactly that happened but if it was in the legends run times ignore my first post haha

Deadbyrd9

You might should have mentioned this when it happened not wait 2 weeks

SteelCurtainMUT

Deadbyrd9 wrote: »

The time to do a legend run on this event quest expired about 2 weeks ago dude. Anyone doing a serious legend run would have known that.

This seems like a lame excuse for free rewards as well as a troll post

A. I've been posting about this almost every other day immediately after it happened & still no response from Kabam
B. They haven't reviewed the times yet so until they do I'm expecting a response
C. I'm not asking anything for free, I want what I deserve & what I paid for, getting screwed outta probably 1000 units & the $30 booster pack I bought a week prior that I planned on using specially for that day & getting the servers shut down on me with literally 2 paths of 2.1 left & all but 1 path of 2.2 done on Master. That's complete BS & want what I paid for

Jayimage

They won't give you anything man I'm sorry. don't think they care if you've been posting this on a daily basis.

SteelCurtainMUT

Plus on top of that when the serves came back up my last big boost (that I used literally right before they unexpectedly went down & you can only buy with the 1,400 booster bundle or the $30 booster bundle I got it from for this legend run) wore off by the time they came back. I'd be perfectly fine just getting my boosts and units back. I'm a multiple legend tag winner anyways so I really don't care about that, just a die hard Guardians fan & wanted to be on the Hall of Legends for that quest

Jayimage

got it completely understand man. the situation blows forsake hope they do review this good luck to you.

GroundedWisdom

Your best option is to open a Support Ticket. I don't know if they will refund anything, but there isn't much the Mods can do outside of opening one first. Also, it's a timed competition agaisnt other Players. If the game is down for everyone, that shouldn't affect the results regardless of how much extra time may be added because no one else is in the race either.

SteelCurtainMUT

Jayimage wrote: »

They won't give you anything man I'm sorry. don't think they care if you've been posting this on a daily basis.

Yeah I know, it sucks but I'm still gonna bug them cause it's their fault not mine & it's bull they get away with it. Any other company would refund you for this, it's like going to the movies & the movie going out 3/4's of the way through & them not refunding you! Just because they're an online company I guess they feel obligated to treat their customers like dirt cause that's how I feel like I've been treated, I've also put in about 5 support tickets to them.... no response, I can't wait for the day for someone to hire a lawyer & put up a class action lawsuit against them it's ridiculous

SteelCurtainMUT

GroundedWisdom wrote: »

Your best option is to open a Support Ticket. I don't know if they will refund anything, but there isn't much the Mods can do outside of opening one first. Also, it's a timed competition agaisnt other Players. If the game is down for everyone, that shouldn't affect the results regardless of how much extra time may be added because no one else is in the race either.

I've sent in multiple support tickets, no response & it doesn't effect everyone, you have 2 weeks to complete this quest & takes about 4 hours to compete for a legend tag, so unless you didn't do your run on this Sunday you can get a legend tag but if you started it during the unexpected server crash you're completely out of the running, it was down for an hour so you have 335 hours to do this quest, unfortunately it doesn't time you for fights only & it wouldn't cost Kabam a penny to reimburse me, it costs them nothing to give units besides paying their employee(which why're getting paid regardless lol) their wage for 1 minute of sending me what I paid for & didn't get to use properly on their fault. Sorry I'm venting & this situation just make me mad lol it's just the principal of the thing that gets me fired up

Deadbyrd9

That sucks man. I hadn't seen your other posts on here. I hope you can receive some compensation because of that maintenance

xNig

Sucks. But how would they know that you were legitly doing a Legends run and not only claiming to do so?

I know, it sucks but you should know that on the last day of arenas the servers tend to lag with all the last min grinders, or when maintenance is coming. So if you're going for a Legends run, don't do it at that timing as the risk of such things happening is higher.

Not saying it's 100% your fault, but it is our job as players to minimize the risk of having the game screw you up.

SteelCurtainMUT

xNig wrote: »

Sucks. But how would they know that you were legitly doing a Legends run and not only claiming to do so?

I know, it sucks but you should know that on the last day of arenas the servers tend to lag with all the last min grinders, or when maintenance is coming. So if you're going for a Legends run, don't do it at that timing as the risk of such things happening is higher.

Not saying it's 100% your fault, but it is our job as players to minimize the risk of having the game screw you up.

They can see exactly how long you played the quest for & what time/day you completed it, so they can see exactly when I did it & that I'm telling the truth. And it is 100% NOT my fault, you can never tell when the servers are gonna go down & I was 90% done with everything till they started messing up then went down completely