Chat problems

Im having a problem with chat on my main account. I try to send a message and it doesn't get sent yet my second account works fine. My main account is the one that needs help. It's called Michael Roche. I need help now!

Comments

BatQuinnForever

Also if you have a kabam account and you delete the game is your progress still saved on it?

Solswerd

Have you done anything that would lead to them taking away your chat privliges? (verbal attacks, endlessly spamming global with recruiting messages...etc.)

BatQuinnForever

No I haven't, I never spam stuff on global,I rarely go on global and I don't attack people.

BatQuinnForever

This problem has happened before but it was never because of that

BatQuinnForever

I don't know what to do

Solswerd

That is strange....I would open a ticket with support. (go into settings in the game and click the support button.

Oh, and if you created a Kabam account it will still be there even if you delete the game.

BatQuinnForever

I'll wait until tomorrow and tell what happens

doctordoom

This is happening to me also

Ryan

I have never used global but I cannot talk in alliance my username is rcarr1007 how can I fix this

Herk_Derpson

There is an option menu at the very main menu. Make sure you have chat enabled on there

Ryan

I do but I can not talk in it

doctordoom

Yeah I'm having alot of trouble know alot of people who are also

doctordoom

Would love this to get fixed as soon as possible I have a alliance to run

BatQuinnForever

I really want this fixed. I'm glad to see some other people are having this same problem. I made an alternate account on the same device and chat worked fine so why is my main account not working?

BatQuinnForever

Let's all hope this bug will be fixed

BatQuinnForever

I do have chat enabled but I still can't send anything.

BatQuinnForever

It's been 2 days and it still isn't fixed for my main account, this needs to be fixed.

BatQuinnForever

Alright guys here's an update. My account now works so I assume I was muted for 5 days due to this.

Kabam Spice

If you're experiencing an issue where you're unable to type because your keyboard will not pop up on your device - this may be a bug. Please start a new thread with details regarding the issue including device information and OS version.

However, if you're able to type but then when you go to submit your message it just "disappears" then it's likely related to your account and not a bug. This will happen if your account has been banned from chat. A chat ban can last from one hour to several days and possibly even permanent. A chat ban can occur if you have been flooding chat with alliance recruitment, being rude, posting inappropriate content (even if much of it is getting filtered), or posting anything that may violate our terms of service.

Please consider your past chat history. If you have been chatting in the game in an inappropriate manner, it's best to stop doing so immediately. Continuing to post in this manner that may have earned you a temporary chat ban could result in a permanent chat ban in the future.

For account specific inquiries, please contact our Support Team as we are not able to assist with account specific issues in the public forums.