New professor X cav crystal from black iso market

I purchased my professor X crystal from black iso market and when I spun it out I got the connection issue pop up. It went down on for a bit then time out and gave me some bs error notification

Comments

  • GroundedWisdomGroundedWisdom Member Posts: 36,705 ★★★★★
    Open a Support Ticket.
  • Iron_Patriot_is_litIron_Patriot_is_lit Member Posts: 1,860 ★★★★★
    edited September 2020
    The champ you got should’ve been earned. One of your champs might’ve been duped.
  • KillabwayKillabway Member Posts: 8
    I was screen recording the whole crystal opening I want to know how I get my units or my crystal back and I can try agin I did not receive any champion from the crystal
  • Thicco_ModeThicco_Mode Member Posts: 8,852 ★★★★★
    contact supoort
  • BahubaliBahubali Member Posts: 439 ★★★
    Killabway said:

    I was screen recording the whole crystal opening I want to know how I get my units or my crystal back and I can try agin I did not receive any champion from the crystal

    Check timer on iso in stash..if any.. You will know if you duped any champ.. If its a new champ you would have notification icon on champions tab..
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, our Support Team would be the best equipped to look into this for you. You can reach them from the game's home screen by clicking the gear-shaped icon in the top-left corner of the screen and then scrolling down to the button labeled "Support".
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