**WINTER OF WOE - BONUS OBJECTIVE POINT**
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.
There is currently an issue where some Alliances are are unable to find a match in Alliance Wars, or are receiving Byes without getting the benefits of the Win. We will be adjusting the Season Points of the Alliances that are affected within the coming weeks, and will be working to compensate them for their missed Per War rewards as well.

Additionally, we are working to address an issue where new Members of an Alliance are unable to place Defenders for the next War after joining. We are working to address this, but it will require a future update.

Kabam support needs a buff

Twice i have written to kabam support Regarding the same isue. And both times they replied with the exact same message, That didnt have anything to do with my isue.

Anybody else have the same experiense when contacting kabam support?

Comments

  • AfridAfrid Posts: 529 ★★
    Everyone who contacted support knows your pain buddy.They need a major buff.
  • StingerbkStingerbk Posts: 160 ★★
    Kihlgast wrote: »
    Twice i have written to kabam support Regarding the same isue. And both times they replied with the exact same message, That didnt have anything to do with my isue.

    Anybody else have the same experiense when contacting kabam support?

    Support? Lol I don't think they have any clue about this game.
  • I submitted a ticket for ranked arena rewards (more than once) and they replied saying either I may not have qualified or I definitely did not, can't remember which, but in the same reply was a link to a page that stated exactly why I did, in fact, DEFINITELY qualify for ranked rewards. Supports argument hinged on me being outside of the 100% of people who scored 150k, when I had gone well over.

    So this was one confirmed case of someone not understanding the game, or not comprehending the literature they sent me, or both, or being a robot.
  • YellsomeYellsome Posts: 485
    ^ but you can always support them with your money
    That's why it should be called support kabam and not kabam support
  • Kihlgast wrote: »
    Twice i have written to kabam support Regarding the same isue. And both times they replied with the exact same message, That didnt have anything to do with my isue.

    Anybody else have the same experiense when contacting kabam support?

    Hey @Kihlgast, sorry to hear you may be having some trouble, could you give me the 8 digit ticket number for either/both of your cases?
This discussion has been closed.