Kabam account

When I first registered to this game, I did it as a Kabam ID as I was using an iPhone. And I can use the same ID on iOS & android devices.
However a friend of mine registered with google ID & can’t use the same to login on his new iPhone.
Can someone help me figure out what to do as now he has to still use the android phone to play the game.
He tried to login with the same google email ID but that started a new game in his iPhone.


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