Network connection issue [Merged Thread]

Since the update , it takes a good solid minute or two , just to load in and it displays the connection issue. Any word on a possible fix ?

Comments

GroundedWisdom

I just updated to the newest version on Android, and it won't go past the Loading Screen. I keep getting the Error prompt.
Samsung S10
Android 10
28.2.0

Etjama

I'm on the same phone, but it's working fine for me.

GroundedWisdom

Not here. I've tried uninstalling and reinstalling. Same thing.

Scopeotoe987

Mine gets constant connection issues during the same fight in the eq.

GroundedWisdom

Now I'm at the Loading Screen and the Connection Symbol is flashing. On the 5G, so it's not my Internet.

GroundedWisdom

I'm in now, downloading. Looks to be server-side. It's awfully slow.

Scopeotoe987

Love how I have ground hog day while I’m clearing EQ.

https://youtu.be/cZM8NDq-I1A

unknown

This content has been removed.

GroundedWisdom

cool, this way you can focus more on the forum and get to 30k post as soon as possible

First of all, off-topic. Secondly, I'm not counting Posts. In any case, it's resolved. I'm in.

Solswerd

cool, this way you can focus more on the forum and get to 30k post as soon as possible

Yeah....that is not what @GroundedWisdom is about at all...I can tell you from some of the conversations we have had in the past that he genuinely doesn't give a **** about number of posts or forum points at all.

SaadAsad

I just updated the game from play store and its stuck in loading screen I'm trying again and again but it's not working please fix this i dont want to reinstall this game

SaadAsad

The same is happening to me

Kabam Vydious

Merged a few threads together.

Can I please get more information about your devices and whether or not you're on wi-fi or data? Thank you!

Thank you @GroundedWisdom for the device info already!

Sarvanga1_

Mine is Samsung Galaxy M31

Thicco_Mode

I had that for the first login, but it fixed itself. but I have noticed that the connection issues are back

parvesh_rai

M using asus zenfone 5z, data n just updated game from play store, can't get past of first loading screen after 80mb download required prompt

EgretM4

I think it increases after each update for awhile because the extra data it downloads is from the main server rather than the App Store. The extra throughput needed for when everyone is hitting the server for the large extra data is the issue. Just a guess

BuckyBruh

Same over here. Samsung Galaxy Note8.

FabiusBR

Game has crashed twice since I updated. Before the update it had been weeks since it last crashed. Definitely some stability issues added with the update. Running iOS 14.0.1 on iPad 6th gen.

Uncle_Raj

Samsung s8
Latest software
Shows no wifi sign even though I have super fast connection. Started after I updated the game today to the latest version. Have deleted and reinstalled but same issue. Even tried using data. No luck. Can someone point me in the right direction?

Aziz5253

Same problem here, everytime I log in it gets stuck after the update.

Samsung A50
Android 10
28.2.0
Both on Data and WiFi
Data - Reliance Jio

Uncle_Raj

TheBestinTuakau

https://www.youtube.com/watch?v=9rHHAioGids

Can't login after new update.
Model: Samsung Galaxy A50
Andriod version:10
Game Version: Latest update(28.2.0)
Wifi or Cellular: Wifi

GroundedWisdom

It was both WiFi and data.
Samsung Gakaxy 10
Android 10
28.2.0

I'm in now, but it would either show Error, or the connection prompt.

Imran

My connection just fine. 😐 But that screen forever loading.

Imran

Android 10, MiUi 12, WiFi connection
Device : Xiaomi redmi note 7s

Septristic

I just updated to the newest version on Android, and it won't go past the Loading Screen. I keep getting the Error prompt.
Samsung Note 8
Android 9

Septristic

I just updated to the newest version on Android, and it won't go past the Loading Screen. I keep getting the Error prompt.

Imran

Same problem Android 10, MiUi 12 in WiFi connection.
XIAOMI REDMI NOTE 7S

Kabam Vydious

Thank you, everyone! We're looking into this!