why kabam support sends automated emails instead of helping there players

Amit_267

kabam support never helps its players and in most of the cases they send pre written mails and where one should go for help

GinjabredMonsta

I've gotten help from them and at a reasonable time too. It depends on the situation

Amit_267

in my case most of the time I got pre written mails with no solution

Kabam Ahab

Hi All! Our Support Team does send out an e-mail initially to acknowledge your request. It can take up to 72 business hours for the Support Team to respond.