How to choose which rank up gem to apply

I have a r4 skill gem and a generic r4 2017 gem. I want to apply the second one to kingpin, but the game only let's me apply the first. How can I do it?
Thanks!

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Greekhit

I have a r4 skill gem and a generic r4 2017 gem. I want to apply the second one to kingpin, but the game only let's me apply the first. How can I do it?
Thanks!

Unfortunately you will need to contact support, in order to use the non preselected gem.

SpideyFunko

contact support

winterthur

As others suggested, do contact Support.

Meanwhile, here is a post to state this specific issue is still being reviewed by game developer.

Naus79_

Thanks!!

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