**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Unable to rank up championš¤£
ShrimpR
Posts: 245 ā
https://www.youtube.com/watch?v=6qzpMgm-8vA
Comments
Thank you for letting us know of the bug you're experiencing with this very helpful video!
Could you fill out the following questions for us, so we can get more information please?
Device and Version: (Example, iPhone 7) Be sure to include make and model of the device you are playing on when experiencing the issue.
Device Operating System: (Example, iOS 11) You can find out the operating system on an iPhone by going to Settings, then General and scrolling down to āVersion.ā You can find the operating system version on Android by going to Apps, then Settings and āAbout Device.ā
Mobile Carrier: (Example AT&T) If your device uses cellular data, please include information about your data provider.
Cellular or WiFi: Does this issue happen when you are using cellular data, WiFi or both?
Game Version Installed: To check which version of the game you have installed, go to the App Store or Play Store and confirm that you have the latest version installed which will show you the number. (Example, 17.1.5)
Game Mode: In which game mode did the error occur? Story Quests, Event Quests, Arena, Alliance Quest or Alliance War.
Champions Affected: Which Champions are affected by this issue? What is their Rank, Level and which Signature Abilities do they have unlocked?
Active Boosts: Are you using any boosts when you experience this issue?
Description of the Issue: Please include a full and complete description of the problem you are experiencing with as much relevant detail as possible. Include how often it happens (once, sometimes or always) and how long you've been experiencing the issue.
Thank you very much in advance