We are aware of the issues surrounding collecting items from an in-game message(s). The team is working to resolve the issue and is hoping to have it sorted by the end of the week. More information and future communications will happen here.
https://forums.playcontestofchampions.com/en/discussion/329772/unable-to-claim-compensation-rewards-merged-with-info
We will be closing/merging any newly created threads related to this issue.
https://forums.playcontestofchampions.com/en/discussion/329772/unable-to-claim-compensation-rewards-merged-with-info
We will be closing/merging any newly created threads related to this issue.
Can I de-rank my yellowjacket?

I have taken my yellowjacket to rank 3, thinking he would be good after his update but I still think he is useless and since ranking him up I have pulled spider-gwen. I am gutted I wasted my resources. Yellowjacket would be ok if he didn't have to spend his cores to put a slow debuff and it doesn't last as long as spider-gwen's. I would love to get my items back for gwen.
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Comments
1. Open the 6* crystal - might be game-changing. Even if it isn't waiting won't make it turn good
2. You're uncollected and I'm guessing not in a great alliance that 5t1a and 3t4b feel like major resources wasted? Maybe time to find a better alliance or go finish more of story mode. Those resources aren't that hard to get in the game at the level of UC.
3. Make sure you fully play & test a champ before you take them to R4 - it's at that point you will start to experience true buyer's remorse on bad rank-ups!
You need to be patient with YJ. Guy is an absolute tank ( despite how he looks).