**WINTER OF WOE - BONUS OBJECTIVE POINT**
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.
There is currently an issue where some Alliances are are unable to find a match in Alliance Wars, or are receiving Byes without getting the benefits of the Win. We will be adjusting the Season Points of the Alliances that are affected within the coming weeks, and will be working to compensate them for their missed Per War rewards as well.

Additionally, we are working to address an issue where new Members of an Alliance are unable to place Defenders for the next War after joining. We are working to address this, but it will require a future update.

Labyrinth of legend bug

TheBoogyManTheBoogyMan Posts: 2,094 ★★★★★
There is a bug in LOL, where the game freezes on pressing fight on the first red hulk science champion. It just freezes. Does not fix even on restarting the game

Comments

  • Hi there!

    Thank you for reporting this bug! To help track down the cause of the issue, would you mind filling out this information?

    Please include as much information from this template as possible with your report.

    Device and Version: (Example, iPhone 7) Be sure to include make and model of the device you are playing on when experiencing the issue.

    Device Operating System: (Example, iOS 11) You can find out the operating system on an iPhone by going to Settings, then General and scrolling down to “Version.” You can find the operating system version on Android by going to Apps, then Settings and “About Device.”

    Mobile Carrier: (Example AT&T) If your device uses cellular data, please include information about your data provider.

    Cellular or WiFi: Does this issue happen when you are using cellular data, WiFi or both?

    Game Version Installed: To check which version of the game you have installed, go to the App Store or Play Store and confirm that you have the latest version installed which will show you the number. (Example, 17.1.5)

    Game Mode: In which game mode did the error occur? Story Quests, Event Quests, Arena, Alliance Quest or Alliance War.

    Champions Affected: Which Champions are affected by this issue? What is their Rank, Level and which Signature Abilities do they have unlocked?

    Active Boosts: Are you using any boosts when you experience this issue?

    Description of the Issue: Please include a full and complete description of the problem you are experiencing with as much relevant detail as possible. Include how often it happens (once, sometimes or always) and how long you've been experiencing the issue.

    Screenshot or Video: If you are able to capture a screenshot or video that helps visually demonstrate the issue you are experiencing, please include it along with your report. More information on how to take a screenshot can be found here.
  • TheBoogyManTheBoogyMan Posts: 2,094 ★★★★★
    edited May 2021
    Device and Version: Redmi Note 8

    Device Operating System: Android 10

    Mobile Carrier: Jio network (VoLTE)

    Cellular or WiFi: Both

    Game Version Installed: 31.0.1

    Game Mode: Labyrinth of legends

    Champions Affected: All champions, using 5 star awakened ones

    Active Boosts: No boosts

    Description of the Issue: On clicking the fight button in LOL first fight (red hulk one), the game freezes, and does not respond. Even force closing and restarting the game, does not solve the issue. I had to exit the quest finally.

    Screenshot or Video: NA.

  • Hello @TheBoogyMan. Thank you for providing us with more detail on this possible bug. Screenshots or videos can be very useful for further investigation. Please update this topic should you manage to obtain any.

  • Hello @Nightkiller7312. Thank you for stepping in to report other issues. Could you please elaborate on each in a separate thread? This would be helpful for a timely resolution.
  • Real_Madrid_76_2Real_Madrid_76_2 Posts: 3,304 ★★★★★
    Ya I just got LOL unlocked and the game freezes for at least 5 minutes straight and I get irritated
  • Hi @Real_Madrid_76_2 - would you also be able to elaborate on your issues, using the existing template?

    Device and Version: (Example, iPhone 7) Be sure to include make and model of the device you are playing on when experiencing the issue.

    Device Operating System: (Example, iOS 11) You can find out the operating system on an iPhone by going to Settings, then General and scrolling down to “Version.” You can find the operating system version on Android by going to Apps, then Settings and “About Device.”

    Mobile Carrier: (Example AT&T) If your device uses cellular data, please include information about your data provider.

    Cellular or WiFi: Does this issue happen when you are using cellular data, WiFi or both?

    Game Version Installed: To check which version of the game you have installed, go to the App Store or Play Store and confirm that you have the latest version installed which will show you the number. (Example, 17.1.5)

    Game Mode: In which game mode did the error occur? Story Quests, Event Quests, Arena, Alliance Quest or Alliance War.

    Champions Affected: Which Champions are affected by this issue? What is their Rank, Level and which Signature Abilities do they have unlocked?

    Active Boosts: Are you using any boosts when you experience this issue?

    Description of the Issue: Please include a full and complete description of the problem you are experiencing with as much relevant detail as possible. Include how often it happens (once, sometimes or always) and how long you've been experiencing the issue.

    Screenshot or Video: If you are able to capture a screenshot or video that helps visually demonstrate the issue you are experiencing, please include it along with your report. More information on how to take a screenshot can be found here.

    Thank you for any information you can provide.

  • ChikelChikel Posts: 2,056 ★★★★
    This bug has been around for more than a year and locked me out of AQ Map 5 and above for months.
    I made a thread about it https://forums.playcontestofchampions.com/en/discussion/243667/stuck-on-loading-screen-in-map-5-aq#latest
    Essentially there is nothing you can do except buy iPhone or wait for whenever they decided to fix it.
  • Real_Madrid_76_2Real_Madrid_76_2 Posts: 3,304 ★★★★★
    I just got Uncollected a few days ago and noticed that I have unlocked labyrinth. I almost 5 times tried to fight those bosses but whenever Ivta fight the game just simply freezes for 5-10 minutes straight and it costs me a lot coz I don't play more than half an hour in a day. By the way, are we getting compensation for arenas or for lag issues @Kabam?
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