Can a mod answer this AQ question?

Like many other alliance we have been placed a tier lower than we should be. The question is will we be given the correct map crystals and glory we should have received if in correct tier from milestones and will we be placed in tier appropriate to where we should be placed after this AQ run or based on incorrect tier placed in currently?

We dropped from expert to advanced but were placed in normal, we will probably put up 50-60 mil which would be more than enough to place us back in expert. So where will we go? We would like some feedback so we can plan our maps accordingly the rest of the way and whether or not to keep pushing.

Comments

Dexman1349

They already answered it:
https://forums.playcontestofchampions.com/en/discussion/26507/alliance-quest-tier-issue#latest

"They're aware of it and working on a solution now. Collect the rewards you're awarded in the game, it will be fixed later."

supermanMKZ

No, that just says it's being investigated and we get to collect tier lower rewards in mean time. No where does that state how or where we will be placed or compensated.

Jaded

supermanMKZ wrote: »

No, that just says it's being investigated and we get to collect tier lower rewards in mean time. No where does that state how or where we will be placed or compensated.

That’s right plus think of all those lower tier alliances that normally jump back and forth from normal and advance tiers now have alliances like yours that could stop them from doing such....

supermanMKZ

Bumping for a mod to see.......and reply???

kconrad37

supermanMKZ wrote: »

No, that just says it's being investigated and we get to collect tier lower rewards in mean time. No where does that state how or where we will be placed or compensated.

Right, because they are looking into it. They don't know what to do with placement/compensation because they don't know what happened. They need to figure that out first before they can determine what should be done.

DrZola

I don’t think there’s a need to panic just yet, but I would put this forth for the game team: just issuing a separate set of the correct awards to every alliance (not just the affected ones) after AQ is done is not a fair or reasonable solution.

To wit, in that scenario alliances who were not erroneously demoted would receive double the correct awards, while alliances who were erroneously promoted (if such exist) would receive awards they should have gotten plus higher tier awards they shouldn’t have gotten.

And the alliances who were unfairly demoted/not promoted? They would get the awards they were supposed to get plus the “bonus” of lower tier (inferior) awards. That’s precisely what has happened in arena ranking screw-up scenarios in the past (Guilly arena in 2015, alpha arena, e.g.), and it is patently unfair—in fact, it doubly screws the erroneously demoted alliances.

If replacement awards are to be given out, the only proper solution is to give only to the alliances who were erroneously demoted/not promoted their correct awards individually. Then give a blanket AQ apology package out to everyone. If anyone should be getting extra awards, it should be the alliances who were erroneously demoted/not promoted—not the ones who are where they are supposed to be.

Dr. Zola

supermanMKZ

The milestone rewards are only a small portion of the issue I'm looking at. We should be in advanced getting bumped back up to expert but instead are in normal. We will score more than enough to place back into expert but will we? Are they going to take into account what tiers alliances should be in currently then moved up or down based on scores here despite placement? Or are we going to just get screwed and moved up into advanced where we should be currently therefore essentially running all map 5 and wasting treasury when not needing to. If they are leaving in wrong tier and only moving up based on that then they should also refund resources like gold, battle chips and loyalty. They need to address sooner not later so we the affected alliances know what we are looking at for the rest of this AQ.

DrZola

@supermanMKZ You have very valid points, but, unfortunately, I think the questions you ask underscore the thorniness of the problem. It is at once a milestone problem, promotion problem, and an AQ week rewards problem. Add to that the inevitable change in how alliances approach the AQ week if they are in the wrong tier and it is also a resource allocation problem.

All of which only means that they have a lot on their plate to resolve—not likely a quick fix forthcoming. But we can hope it is a fair and reasonable one.

Dr. Zola

supermanMKZ

I would think, although not expecting, what should happen is next week be free maps with 30 minute timers if not correcting tier issue and correctly placing at end of the week. I also don't see a reason why the team of developers can't identify what alliances were placed incorrectly and those teams be given the milestone rewards they would've earned if in correct tier, especially if tiers are not going to be corrected. The next issue for them will be to come up with some form of compensation for affected teams that will also receive incorrect rank rewards. Getting 10k gold in place of 25k of a t4b is not going to go over well, neither is the 225 glory we would be missing out on already on top of the missing glory from milestones.

This is something that they need to talk about with us, it's not like where one champ has a broke function and "oh, btw we'll get to it in a future update." This is teams of people spending resources(revives, potions, units, boosts and possibly real money), alliances spending treasury(gold, battle chips and loyalty) and greatly impacting our ability to earn what we need to rank up our champs.

Yes, they will definitely have their hands full but they need to say something and not just leave us, the players, in the dark.

Armaganon00

Well since the Kabam bug oct 8 2017.. I can say this, i think tier 1 alphas should be added to the map 5 and 6 crystals. That right now is that hardest thing to get for those ranking 5 stars.

DrZola

Sounds reasonable @supermanMKZ

supermanMKZ

Still looking for a mod to comment.......a week long gold realm would also be a nice starting point to apologize.

Viper1987

5 seasons of the same old boring AQ and yet they still can’t manage to have it run smoothly....