Tone Deaf or Something Else?

StaphMember

I’d like to approach this topic very carefully and ensure that it builds a supportive discussion and not lead to everyone just bashing the current state of the game….

With SoP, we’ve seen some of the most challenging solo content introduced this year and certainly some of the greatest rewards. We have also seen these ongoing game mechanic issues that presented during said solo challenge.

I appreciate, to some extent, that we have received a handful of AQ and AW resources as there has been need for them recently. What brought on the concerns I would like to bring to light was the rapid redistribution of a War compensation package almost immediately after the AQ potions and revives were sent by mistake. Good on Kabam for admitting fault and redistributing the intended compensation.

However, what stands out was the ability to create this new compensation package ON A DIME. It is clear that SoP requires an abundance of solo potions and revives for many players in order to clear the content before it ends. The failure to provide these type of items in compensation seems willful with the intention to force players to purchase units in order to redeem more solo resources. The AW bundle was literally compiled and distributed in ~30-45 minutes, but the true parry/dex compensation will not be distributed until the end of the month. Conveniently, the end of the month is also the conclusion of SoP and the utility of solo resources would no longer be in such high demand. This neglect to provide the items needed (and abundantly requested) seems intentional now because they’ve proven a custom compensation package can easily be modified and distributed.

I hope I’m wrong. I hope that kabam would value their player base enough not to penalize them in this manner. I hope this thread can remain civil and constructive as well.

Horror_punk

Exactly
The compensation serve no importance if it’s given after this event is going to end.
Similarly they bugged the GM fight on release where hundreds of people wasted resources because of kabam’s mistakes and Kabam Zibit saying compensation for that will arrive next week.

By delaying the compensations and not intimating players through in-game message that the fight is bugged they are just making players more frustrated.

If both the compensation won’t come out in 4-5 days then it’s better to not give them at all. I don’t know what’s making them players wait when they can give AQ compensation every week, why not the general one??? Really disappointed

Demonzfyre

StaphMember said:

I’d like to approach this topic very carefully and ensure that it builds a supportive discussion and not lead to everyone just bashing the current state of the game….

With SoP, we’ve seen some of the most challenging solo content introduced this year and certainly some of the greatest rewards. We have also seen these ongoing game mechanic issues that presented during said solo challenge.

I appreciate, to some extent, that we have received a handful of AQ and AW resources as there has been need for them recently. What brought on the concerns I would like to bring to light was the rapid redistribution of a War compensation package almost immediately after the AQ potions and revives were sent by mistake. Good on Kabam for admitting fault and redistributing the intended compensation.

However, what stands out was the ability to create this new compensation package ON A DIME. It is clear that SoP requires an abundance of solo potions and revives for many players in order to clear the content before it ends. The failure to provide these type of items in compensation seems willful with the intention to force players to purchase units in order to redeem more solo resources. The AW bundle was literally compiled and distributed in ~30-45 minutes, but the true parry/dex compensation will not be distributed until the end of the month. Conveniently, the end of the month is also the conclusion of SoP and the utility of solo resources would no longer be in such high demand. This neglect to provide the items needed (and abundantly requested) seems intentional now because they’ve proven a custom compensation package can easily be modified and distributed.

I hope I’m wrong. I hope that kabam would value their player base enough not to penalize them in this manner. I hope this thread can remain civil and constructive as well.

The war/AQ stuff isn't based off of items lost because of the bug. Its just to supplement you playing the game mode. The big package is based off of how far reaching the bug costs players in terms of items used. They couldn't evaluate this until after the hotfix. Even then, some are still having issues. So that evaluation takes a while.

You're right in saying a care package doesn't take long to put together but they are for different purposes.

BitterSteel

Demonzfyre said:

StaphMember said:

I’d like to approach this topic very carefully and ensure that it builds a supportive discussion and not lead to everyone just bashing the current state of the game….

With SoP, we’ve seen some of the most challenging solo content introduced this year and certainly some of the greatest rewards. We have also seen these ongoing game mechanic issues that presented during said solo challenge.

I appreciate, to some extent, that we have received a handful of AQ and AW resources as there has been need for them recently. What brought on the concerns I would like to bring to light was the rapid redistribution of a War compensation package almost immediately after the AQ potions and revives were sent by mistake. Good on Kabam for admitting fault and redistributing the intended compensation.

However, what stands out was the ability to create this new compensation package ON A DIME. It is clear that SoP requires an abundance of solo potions and revives for many players in order to clear the content before it ends. The failure to provide these type of items in compensation seems willful with the intention to force players to purchase units in order to redeem more solo resources. The AW bundle was literally compiled and distributed in ~30-45 minutes, but the true parry/dex compensation will not be distributed until the end of the month. Conveniently, the end of the month is also the conclusion of SoP and the utility of solo resources would no longer be in such high demand. This neglect to provide the items needed (and abundantly requested) seems intentional now because they’ve proven a custom compensation package can easily be modified and distributed.

I hope I’m wrong. I hope that kabam would value their player base enough not to penalize them in this manner. I hope this thread can remain civil and constructive as well.

The war/AQ stuff isn't based off of items lost because of the bug. Its just to supplement you playing the game mode. The big package is based off of how far reaching the bug costs players in terms of items used. They couldn't evaluate this until after the hotfix. Even then, some are still having issues. So that evaluation takes a while.

You're right in saying a care package doesn't take long to put together but they are for different purposes.

I think OPs point is that during AQ we had care packages to supplement us playing. During AW we will have care packages to supplement us playing. So why during SoP did we not have care packages to support us playing?

Demonzfyre

BitterSteel said:

Demonzfyre said:

StaphMember said:

I’d like to approach this topic very carefully and ensure that it builds a supportive discussion and not lead to everyone just bashing the current state of the game….

With SoP, we’ve seen some of the most challenging solo content introduced this year and certainly some of the greatest rewards. We have also seen these ongoing game mechanic issues that presented during said solo challenge.

I appreciate, to some extent, that we have received a handful of AQ and AW resources as there has been need for them recently. What brought on the concerns I would like to bring to light was the rapid redistribution of a War compensation package almost immediately after the AQ potions and revives were sent by mistake. Good on Kabam for admitting fault and redistributing the intended compensation.

However, what stands out was the ability to create this new compensation package ON A DIME. It is clear that SoP requires an abundance of solo potions and revives for many players in order to clear the content before it ends. The failure to provide these type of items in compensation seems willful with the intention to force players to purchase units in order to redeem more solo resources. The AW bundle was literally compiled and distributed in ~30-45 minutes, but the true parry/dex compensation will not be distributed until the end of the month. Conveniently, the end of the month is also the conclusion of SoP and the utility of solo resources would no longer be in such high demand. This neglect to provide the items needed (and abundantly requested) seems intentional now because they’ve proven a custom compensation package can easily be modified and distributed.

I hope I’m wrong. I hope that kabam would value their player base enough not to penalize them in this manner. I hope this thread can remain civil and constructive as well.

The war/AQ stuff isn't based off of items lost because of the bug. Its just to supplement you playing the game mode. The big package is based off of how far reaching the bug costs players in terms of items used. They couldn't evaluate this until after the hotfix. Even then, some are still having issues. So that evaluation takes a while.

You're right in saying a care package doesn't take long to put together but they are for different purposes.

I think OPs point is that during AQ we had care packages to supplement us playing. During AW we will have care packages to supplement us playing. So why during SoP did we not have care packages to support us playing?

My opinion on that is that they told us to hold off on solo content as much as possible. I feel like they know SoP is still going and it's hard content and they'll take that into what they will give us but story and variant content isn't going anywhere.

I think they should explain it a bit more myself but this is just me seeing what they're doing with the comp packages.we have got and assuming that's the reason.

The_Sentry06

Hopefully Kabam take SOP and MEQ into account with their compensation.

BitterSteel

Demonzfyre said:

BitterSteel said:

Demonzfyre said:

StaphMember said:

I’d like to approach this topic very carefully and ensure that it builds a supportive discussion and not lead to everyone just bashing the current state of the game….

With SoP, we’ve seen some of the most challenging solo content introduced this year and certainly some of the greatest rewards. We have also seen these ongoing game mechanic issues that presented during said solo challenge.

I appreciate, to some extent, that we have received a handful of AQ and AW resources as there has been need for them recently. What brought on the concerns I would like to bring to light was the rapid redistribution of a War compensation package almost immediately after the AQ potions and revives were sent by mistake. Good on Kabam for admitting fault and redistributing the intended compensation.

However, what stands out was the ability to create this new compensation package ON A DIME. It is clear that SoP requires an abundance of solo potions and revives for many players in order to clear the content before it ends. The failure to provide these type of items in compensation seems willful with the intention to force players to purchase units in order to redeem more solo resources. The AW bundle was literally compiled and distributed in ~30-45 minutes, but the true parry/dex compensation will not be distributed until the end of the month. Conveniently, the end of the month is also the conclusion of SoP and the utility of solo resources would no longer be in such high demand. This neglect to provide the items needed (and abundantly requested) seems intentional now because they’ve proven a custom compensation package can easily be modified and distributed.

I hope I’m wrong. I hope that kabam would value their player base enough not to penalize them in this manner. I hope this thread can remain civil and constructive as well.

The war/AQ stuff isn't based off of items lost because of the bug. Its just to supplement you playing the game mode. The big package is based off of how far reaching the bug costs players in terms of items used. They couldn't evaluate this until after the hotfix. Even then, some are still having issues. So that evaluation takes a while.

You're right in saying a care package doesn't take long to put together but they are for different purposes.

I think OPs point is that during AQ we had care packages to supplement us playing. During AW we will have care packages to supplement us playing. So why during SoP did we not have care packages to support us playing?

My opinion on that is that they told us to hold off on solo content as much as possible. I feel like they know SoP is still going and it's hard content and they'll take that into what they will give us but story and variant content isn't going anywhere.

I think they should explain it a bit more myself but this is just me seeing what they're doing with the comp packages.we have got and assuming that's the reason.

Yeah if anyone was asking for compensation for act 6 or variants I'd have a different outlook, but if it's SoP or Cav EQ I feel temporary content is a little different.

My other take on this is that what if someone goes into this week of SoP with little to no resources and doesn't have the ability to grind out enough revives that they would lose in the bug? You can't rely on the compensation to come as it's after the event, you can't complete the quest due to the bug, what can be done there?

Demonzfyre

BitterSteel said:

Demonzfyre said:

BitterSteel said:

Demonzfyre said:

StaphMember said:

I’d like to approach this topic very carefully and ensure that it builds a supportive discussion and not lead to everyone just bashing the current state of the game….

With SoP, we’ve seen some of the most challenging solo content introduced this year and certainly some of the greatest rewards. We have also seen these ongoing game mechanic issues that presented during said solo challenge.

I appreciate, to some extent, that we have received a handful of AQ and AW resources as there has been need for them recently. What brought on the concerns I would like to bring to light was the rapid redistribution of a War compensation package almost immediately after the AQ potions and revives were sent by mistake. Good on Kabam for admitting fault and redistributing the intended compensation.

However, what stands out was the ability to create this new compensation package ON A DIME. It is clear that SoP requires an abundance of solo potions and revives for many players in order to clear the content before it ends. The failure to provide these type of items in compensation seems willful with the intention to force players to purchase units in order to redeem more solo resources. The AW bundle was literally compiled and distributed in ~30-45 minutes, but the true parry/dex compensation will not be distributed until the end of the month. Conveniently, the end of the month is also the conclusion of SoP and the utility of solo resources would no longer be in such high demand. This neglect to provide the items needed (and abundantly requested) seems intentional now because they’ve proven a custom compensation package can easily be modified and distributed.

I hope I’m wrong. I hope that kabam would value their player base enough not to penalize them in this manner. I hope this thread can remain civil and constructive as well.

The war/AQ stuff isn't based off of items lost because of the bug. Its just to supplement you playing the game mode. The big package is based off of how far reaching the bug costs players in terms of items used. They couldn't evaluate this until after the hotfix. Even then, some are still having issues. So that evaluation takes a while.

You're right in saying a care package doesn't take long to put together but they are for different purposes.

I think OPs point is that during AQ we had care packages to supplement us playing. During AW we will have care packages to supplement us playing. So why during SoP did we not have care packages to support us playing?

My opinion on that is that they told us to hold off on solo content as much as possible. I feel like they know SoP is still going and it's hard content and they'll take that into what they will give us but story and variant content isn't going anywhere.

I think they should explain it a bit more myself but this is just me seeing what they're doing with the comp packages.we have got and assuming that's the reason.

Yeah if anyone was asking for compensation for act 6 or variants I'd have a different outlook, but if it's SoP or Cav EQ I feel temporary content is a little different.

My other take on this is that what if someone goes into this week of SoP with little to no resources and doesn't have the ability to grind out enough revives that they would lose in the bug? You can't rely on the compensation to come as it's after the event, you can't complete the quest due to the bug, what can be done there?

I don't disagree with you. I think they should another smaller package like did a few weeks ago.

BitterSteel

Demonzfyre said:

BitterSteel said:

Demonzfyre said:

BitterSteel said:

Demonzfyre said:

StaphMember said:

I’d like to approach this topic very carefully and ensure that it builds a supportive discussion and not lead to everyone just bashing the current state of the game….

With SoP, we’ve seen some of the most challenging solo content introduced this year and certainly some of the greatest rewards. We have also seen these ongoing game mechanic issues that presented during said solo challenge.

I appreciate, to some extent, that we have received a handful of AQ and AW resources as there has been need for them recently. What brought on the concerns I would like to bring to light was the rapid redistribution of a War compensation package almost immediately after the AQ potions and revives were sent by mistake. Good on Kabam for admitting fault and redistributing the intended compensation.

However, what stands out was the ability to create this new compensation package ON A DIME. It is clear that SoP requires an abundance of solo potions and revives for many players in order to clear the content before it ends. The failure to provide these type of items in compensation seems willful with the intention to force players to purchase units in order to redeem more solo resources. The AW bundle was literally compiled and distributed in ~30-45 minutes, but the true parry/dex compensation will not be distributed until the end of the month. Conveniently, the end of the month is also the conclusion of SoP and the utility of solo resources would no longer be in such high demand. This neglect to provide the items needed (and abundantly requested) seems intentional now because they’ve proven a custom compensation package can easily be modified and distributed.

I hope I’m wrong. I hope that kabam would value their player base enough not to penalize them in this manner. I hope this thread can remain civil and constructive as well.

The war/AQ stuff isn't based off of items lost because of the bug. Its just to supplement you playing the game mode. The big package is based off of how far reaching the bug costs players in terms of items used. They couldn't evaluate this until after the hotfix. Even then, some are still having issues. So that evaluation takes a while.

You're right in saying a care package doesn't take long to put together but they are for different purposes.

I think OPs point is that during AQ we had care packages to supplement us playing. During AW we will have care packages to supplement us playing. So why during SoP did we not have care packages to support us playing?

My opinion on that is that they told us to hold off on solo content as much as possible. I feel like they know SoP is still going and it's hard content and they'll take that into what they will give us but story and variant content isn't going anywhere.

I think they should explain it a bit more myself but this is just me seeing what they're doing with the comp packages.we have got and assuming that's the reason.

Yeah if anyone was asking for compensation for act 6 or variants I'd have a different outlook, but if it's SoP or Cav EQ I feel temporary content is a little different.

My other take on this is that what if someone goes into this week of SoP with little to no resources and doesn't have the ability to grind out enough revives that they would lose in the bug? You can't rely on the compensation to come as it's after the event, you can't complete the quest due to the bug, what can be done there?

I don't disagree with you. I think they should another smaller package like did a few weeks ago.

I wasn't saying you were, apologies if it was coming across like I was trying to persuade you otherwise, I was just adding to what you were saying

BitterSteel

DrZola said:

Good points all around, but I will add this:

The longer it takes to put together the comprehensive relief package for absolutely screwing the game up for a significant number of players (some of whom still have issues), the more extensive and jaw-dropping that relief package needs to be.

It’s not an overstatement to say the pressure is on. And it’s not the community’s doing—it’s the game’s.

Dr. Zola

I hope I'm not being dramatic when I say that I actually don't think there's been an issue that affected this much in the game before, in terms of widespread impact on both number of players, amount of game modes and general gameplay.

The overheating was apple players, freezing and crashing in the past wasn't this widespread. I don't remember any bug having to shut down AW seasons in the manner it has, or any bug causing weekly compensation packages to literally get us through AQ. If anything this big has happened before, feel free to correct me, I may have forgotten.

DrZola

BitterSteel said:

DrZola said:

Good points all around, but I will add this:

The longer it takes to put together the comprehensive relief package for absolutely screwing the game up for a significant number of players (some of whom still have issues), the more extensive and jaw-dropping that relief package needs to be.

It’s not an overstatement to say the pressure is on. And it’s not the community’s doing—it’s the game’s.

Dr. Zola

I hope I'm not being dramatic when I say that I actually don't think there's been an issue that affected this much in the game before, in terms of widespread impact on both number of players, amount of game modes and general gameplay.

The overheating was apple players, freezing and crashing in the past wasn't this widespread. I don't remember any bug having to shut down AW seasons in the manner it has, or any bug causing weekly compensation packages to literally get us through AQ. If anything this big has happened before, feel free to correct me, I may have forgotten.

Phonemelt was terrible in large measure because the team seemed to go into “circle the wagons” mode. They have not done that in this instance.

A corollary to your observation is this:

For those of us who have supported the game via time and money and played through this rubbish, I can imagine nothing more demoralizing than a relief package that falls short of its stated intent of appreciating players for sticking with the game.

Dr. Zola

Demonzfyre

BitterSteel said:

Demonzfyre said:

BitterSteel said:

Demonzfyre said:

BitterSteel said:

Demonzfyre said:

StaphMember said:

I’d like to approach this topic very carefully and ensure that it builds a supportive discussion and not lead to everyone just bashing the current state of the game….

With SoP, we’ve seen some of the most challenging solo content introduced this year and certainly some of the greatest rewards. We have also seen these ongoing game mechanic issues that presented during said solo challenge.

I appreciate, to some extent, that we have received a handful of AQ and AW resources as there has been need for them recently. What brought on the concerns I would like to bring to light was the rapid redistribution of a War compensation package almost immediately after the AQ potions and revives were sent by mistake. Good on Kabam for admitting fault and redistributing the intended compensation.

However, what stands out was the ability to create this new compensation package ON A DIME. It is clear that SoP requires an abundance of solo potions and revives for many players in order to clear the content before it ends. The failure to provide these type of items in compensation seems willful with the intention to force players to purchase units in order to redeem more solo resources. The AW bundle was literally compiled and distributed in ~30-45 minutes, but the true parry/dex compensation will not be distributed until the end of the month. Conveniently, the end of the month is also the conclusion of SoP and the utility of solo resources would no longer be in such high demand. This neglect to provide the items needed (and abundantly requested) seems intentional now because they’ve proven a custom compensation package can easily be modified and distributed.

I hope I’m wrong. I hope that kabam would value their player base enough not to penalize them in this manner. I hope this thread can remain civil and constructive as well.

The war/AQ stuff isn't based off of items lost because of the bug. Its just to supplement you playing the game mode. The big package is based off of how far reaching the bug costs players in terms of items used. They couldn't evaluate this until after the hotfix. Even then, some are still having issues. So that evaluation takes a while.

You're right in saying a care package doesn't take long to put together but they are for different purposes.

I think OPs point is that during AQ we had care packages to supplement us playing. During AW we will have care packages to supplement us playing. So why during SoP did we not have care packages to support us playing?

My opinion on that is that they told us to hold off on solo content as much as possible. I feel like they know SoP is still going and it's hard content and they'll take that into what they will give us but story and variant content isn't going anywhere.

I think they should explain it a bit more myself but this is just me seeing what they're doing with the comp packages.we have got and assuming that's the reason.

Yeah if anyone was asking for compensation for act 6 or variants I'd have a different outlook, but if it's SoP or Cav EQ I feel temporary content is a little different.

My other take on this is that what if someone goes into this week of SoP with little to no resources and doesn't have the ability to grind out enough revives that they would lose in the bug? You can't rely on the compensation to come as it's after the event, you can't complete the quest due to the bug, what can be done there?

I don't disagree with you. I think they should another smaller package like did a few weeks ago.

I wasn't saying you were, apologies if it was coming across like I was trying to persuade you otherwise, I was just adding to what you were saying

You're good. I know you weren't. I think we're on the same page. 🙂

Demonzfyre

DrZola said:

Good points all around, but I will add this:

The longer it takes to put together the comprehensive relief package for absolutely screwing the game up for a significant number of players (some of whom still have issues), the more extensive and jaw-dropping that relief package needs to be.

It’s not an overstatement to say the pressure is on. And it’s not the community’s doing—it’s the game’s.

Dr. Zola

I think it will be bigger than last year for sure. But I also wish people would actually take a realistic approach to what it might be. Way to many people are expecting units and that's just not going to happen. I expect a bunch of revives and pots for all game modes. I think there will be shards as well.

Like last year, I think they'll include apology stuff too but I'm not ready to say we're getting 6* nexus'.

Demonzfyre

BitterSteel said:

DrZola said:

Good points all around, but I will add this:

The longer it takes to put together the comprehensive relief package for absolutely screwing the game up for a significant number of players (some of whom still have issues), the more extensive and jaw-dropping that relief package needs to be.

It’s not an overstatement to say the pressure is on. And it’s not the community’s doing—it’s the game’s.

Dr. Zola

I hope I'm not being dramatic when I say that I actually don't think there's been an issue that affected this much in the game before, in terms of widespread impact on both number of players, amount of game modes and general gameplay.

The overheating was apple players, freezing and crashing in the past wasn't this widespread. I don't remember any bug having to shut down AW seasons in the manner it has, or any bug causing weekly compensation packages to literally get us through AQ. If anything this big has happened before, feel free to correct me, I may have forgotten.

I think the server issues month and half was about as wide spread as you can get but it wasn't every day.

The_Sentry06

Better to keep expectations low and be pleasantly surprised than keep over-the top expectations and be destined for disappointment.

Polygon

Kabam Should extend the timer on this, let us at least farm resources , if we cant even have the time to use the compensation

DrZola

Demonzfyre said:

DrZola said:

Good points all around, but I will add this:

The longer it takes to put together the comprehensive relief package for absolutely screwing the game up for a significant number of players (some of whom still have issues), the more extensive and jaw-dropping that relief package needs to be.

It’s not an overstatement to say the pressure is on. And it’s not the community’s doing—it’s the game’s.

Dr. Zola

I think it will be bigger than last year for sure. But I also wish people would actually take a realistic approach to what it might be. Way to many people are expecting units and that's just not going to happen. I expect a bunch of revives and pots for all game modes. I think there will be shards as well.

Like last year, I think they'll include apology stuff too but I'm not ready to say we're getting 6* nexus'.

Units would almost never be part of any package.

But it needs to be at least as meaningful as the 12.0 package was at that time, if not more so. Honestly, unless things are spiraling (and despite frequent pronouncements, I don’t think they are), the package needs to rekindle excitement for the game as well as providing restitution. It wouldn’t hurt if it came sooner rather than later.

If they are unsure what that translates to in real terms, they should speak to real players to sanity check whatever is under consideration. Several may still be under NDAs or have no problem signing them. Start there to make sure it’s not another misstep.

Dr. Zola

Polygon

Demonzfyre said:

DrZola said:

Good points all around, but I will add this:

The longer it takes to put together the comprehensive relief package for absolutely screwing the game up for a significant number of players (some of whom still have issues), the more extensive and jaw-dropping that relief package needs to be.

It’s not an overstatement to say the pressure is on. And it’s not the community’s doing—it’s the game’s.

Dr. Zola

I think it will be bigger than last year for sure. But I also wish people would actually take a realistic approach to what it might be. Way to many people are expecting units and that's just not going to happen. I expect a bunch of revives and pots for all game modes. I think there will be shards as well.

Like last year, I think they'll include apology stuff too but I'm not ready to say we're getting 6* nexus'.

A bunch of revives and pots, but to quote you, lets take a realistic approach here, what would be the point of all those items, if SOP will already be done by then?

The_Sentry06

GagoH said:

Demonzfyre said:

DrZola said:

Good points all around, but I will add this:

The longer it takes to put together the comprehensive relief package for absolutely screwing the game up for a significant number of players (some of whom still have issues), the more extensive and jaw-dropping that relief package needs to be.

It’s not an overstatement to say the pressure is on. And it’s not the community’s doing—it’s the game’s.

Dr. Zola

I think it will be bigger than last year for sure. But I also wish people would actually take a realistic approach to what it might be. Way to many people are expecting units and that's just not going to happen. I expect a bunch of revives and pots for all game modes. I think there will be shards as well.

Like last year, I think they'll include apology stuff too but I'm not ready to say we're getting 6* nexus'.

A bunch of revives and pots, but to quote you, lets take a realistic approach here, what would be the point of all those items, if SOP will already be done by then?

Yea he said he thinks another small package should be sent.

Geralt_123

Can't agree more!
Before hotfix my game was running fine and now I am facing too much lag and input drop issues.
There would not be any point in sending compensation after SOP is over.

BitterSteel

DrZola said:

Demonzfyre said:

DrZola said:

Good points all around, but I will add this:

The longer it takes to put together the comprehensive relief package for absolutely screwing the game up for a significant number of players (some of whom still have issues), the more extensive and jaw-dropping that relief package needs to be.

It’s not an overstatement to say the pressure is on. And it’s not the community’s doing—it’s the game’s.

Dr. Zola

I think it will be bigger than last year for sure. But I also wish people would actually take a realistic approach to what it might be. Way to many people are expecting units and that's just not going to happen. I expect a bunch of revives and pots for all game modes. I think there will be shards as well.

Like last year, I think they'll include apology stuff too but I'm not ready to say we're getting 6* nexus'.

Units would almost never be part of any package.

But it needs to be at least as meaningful as the 12.0 package was at that time, if not more so. Honestly, unless things are spiraling (and despite frequent pronouncements, I don’t think they are), the package needs to rekindle excitement for the game as well as providing restitution. It wouldn’t hurt if it came sooner rather than later.

If they are unsure what that translates to in real terms, they should speak to real players to sanity check whatever is under consideration. Several may still be under NDAs or have no problem signing them. Start there to make sure it’s not another misstep.

Dr. Zola

I really, really hope Kabam release what they’re planning as the compensation package to members of the CCP, they’re all under NDAs to keep things secret. That way they get feedback and can alter things if there’s gonna be a bit of a fuss in response.

This is one that Kabam need to get right IMO, it’s such a huge problem that has been affecting us.

Demonzfyre

GagoH said:

Demonzfyre said:

DrZola said:

Good points all around, but I will add this:

The longer it takes to put together the comprehensive relief package for absolutely screwing the game up for a significant number of players (some of whom still have issues), the more extensive and jaw-dropping that relief package needs to be.

It’s not an overstatement to say the pressure is on. And it’s not the community’s doing—it’s the game’s.

Dr. Zola

I think it will be bigger than last year for sure. But I also wish people would actually take a realistic approach to what it might be. Way to many people are expecting units and that's just not going to happen. I expect a bunch of revives and pots for all game modes. I think there will be shards as well.

Like last year, I think they'll include apology stuff too but I'm not ready to say we're getting 6* nexus'.

A bunch of revives and pots, but to quote you, lets take a realistic approach here, what would be the point of all those items, if SOP will already be done by then?

I think they should send another small package before the end of the event.

Pulyaman

The odd part is we only received a care package with normal revive once, while we have received aq package 6 times IIRC and aw package once till now. The more time this takes, the higher the expectations rise which will always lead to disappointment. I am hoping the sop week 10 gets extended by a week at least and the compensation package either a pickup or the final one before this ends. I know several people using units to complete it with rhe issues even now.

gohard123

The_Sentry06 said:

Better to keep expectations low and be pleasantly surprised than keep over-the top expectations and be destined for disappointment.

Been playing God of War 2018 recently and I could hear this in Kratos' voice "Keep your expectations low boy" XD.

SOP is the only thing making me dissatisfied about the whole compensation thing. Its a timed event and I understand they need to take their time with something like this but i just doesn't feel good doing a challenge like this in a *bugged* state

Demonzfyre

Tostig32 said:

whatitdobayb said:

Kabams behavior is pretty normalized by the community. Any other gaming community would’ve absolutely ripped their developer a new one if they were treated the way the community is being treated right now.

Instead we have people who are dedicated to trying to make people who are asking for basic revives sound like they’re asking for liquid gold.

The crazy part is your right, but everyone has their blinders on.

Kabam can allow Hercules to be bugged for a whole month, stealth patch it, say literally nothing, but the community is somehow the bad guy for asking them to give some weekly NORMAL revives.

They prove they can send compensation out quickly, but they refuse to give anything that helps people in normal non alliance based content weekly.

I guess some people are just so deep into the game it doesn’t affect them so they think since they can live without Kabam try to do a decent attempt at their job, other players should suffer too. 🥲

Disagree bomb me, you people are literally insane.

"Any other gaming community would’ve absolutely ripped their developer a new one if they were treated the way the community is being treated right now"

Other game devs do not operate like this or they would get torn to shreds by their playerbase. Kabam do it so much that MCOC players actually think this is how a developers are meant to operate.

You must not play other games. You should check out mobile games like Star Wars Galaxy of Heroes or even Marvel Future Fight. Those Devs have been ripped harder than most i've seen and little to nothing has changed. Marvel Strike Force is going through much tougher times. COD is losing its base faster than anything i've ever seen. These games have much more glaring issues than MCOC has ever had. EA sports gets ripped all the time and they continue to ignore people that buy that game.

The difference here is that we have more access to devs and MOD's than probably any other game i've played. Even with Realm of Champions, you can join a discord server where the dev's actually talk with you and respond there. Just because they don't respond in a way that you like, doesn't mean that they aren't doing anything. Most everyone here thinks they can do what Kabam does better but not a single person ever actually does it.

Neev_4321

BitterSteel said:

DrZola said:

Good points all around, but I will add this:

The longer it takes to put together the comprehensive relief package for absolutely screwing the game up for a significant number of players (some of whom still have issues), the more extensive and jaw-dropping that relief package needs to be.

It’s not an overstatement to say the pressure is on. And it’s not the community’s doing—it’s the game’s.

Dr. Zola

I hope I'm not being dramatic when I say that I actually don't think there's been an issue that affected this much in the game before, in terms of widespread impact on both number of players, amount of game modes and general gameplay.

The overheating was apple players, freezing and crashing in the past wasn't this widespread. I don't remember any bug having to shut down AW seasons in the manner it has, or any bug causing weekly compensation packages to literally get us through AQ. If anything this big has happened before, feel free to correct me, I may have forgotten.

@BitterSteel no, I definately dont agree with a point. From the very start of the issue only apple players were being adressed, like what the hell. There are definately more android players affected, because the game is way less optimised for Android. I play on android and have crashes and freezing game in between matches and overheating all the time. It is ridiculous how if people don't say it is an android only problem, than everyone just says android users don't have it. Like the first vid of rich the man when this came up he said "it looks like an apple only problem" when there was litterally a person on that post saying he has the same issue and is on android. Apple players are spoiled with game optimization. Android users hace it way worse, you have no idea.

Also something way worse has happened, all android players were not able to open the game. For a long time, no android user was able to start the due to bug but everyone forget it whereas the overheating is remembered by everybody on so called only iOS.

Demonzfyre

DrZola said:

Demonzfyre said:

DrZola said:

Good points all around, but I will add this:

The longer it takes to put together the comprehensive relief package for absolutely screwing the game up for a significant number of players (some of whom still have issues), the more extensive and jaw-dropping that relief package needs to be.

It’s not an overstatement to say the pressure is on. And it’s not the community’s doing—it’s the game’s.

Dr. Zola

I think it will be bigger than last year for sure. But I also wish people would actually take a realistic approach to what it might be. Way to many people are expecting units and that's just not going to happen. I expect a bunch of revives and pots for all game modes. I think there will be shards as well.

Like last year, I think they'll include apology stuff too but I'm not ready to say we're getting 6* nexus'.

Units would almost never be part of any package.

But it needs to be at least as meaningful as the 12.0 package was at that time, if not more so. Honestly, unless things are spiraling (and despite frequent pronouncements, I don’t think they are), the package needs to rekindle excitement for the game as well as providing restitution. It wouldn’t hurt if it came sooner rather than later.

If they are unsure what that translates to in real terms, they should speak to real players to sanity check whatever is under consideration. Several may still be under NDAs or have no problem signing them. Start there to make sure it’s not another misstep.

Dr. Zola

I wish they would bring back the small feedback groups that they had before like the one I was in with DNA, Brian Grant, Dorky Dave and a few others. That was great. The CCP is on discord with them and all but not sure how often they tap them for things like this.