Weird Banquet Crystal Opening - Glitch?

So I was just looking through some of my banquet crystal openings and realized that I had one where I got my ISO and gold... but not a third item/champ like there should have been. Anyone else had this happen? Just filed a ticket to verify if I got a secret item that never appeared or to get some sort of compensation like another crystal or at least my 300 units back.

https://youtu.be/vDTKFKLdUg4

Comments

Justcause102

Extra gold

DalBot

Extra gold

Except that's not at all what happened. Every crystal had a minimum of 100,000 gold which is what I got. I've also had ones with more gold (usually 200K)but never any that failed to have a third item other than the ones that gave a champion. Even the thumbnail clip that shows 200,000 included the 5* shards right after

Marostrange2005

I think that you pressed the screen and skipped it and that's why u closed the recording after it

CoatHang3r

I think that you pressed the screen and skipped it and that's why u closed the recording after it

Exactly.

The gold never flew towards the upper right icon showing the animation was interrupted (the icon also increased by 2 when opening the crystal; this shows two new items came from the crystal 1 being the iso and the other being what was skipped by tapping the screen).

DalBot

I think that you pressed the screen and skipped it and that's why u closed the recording after it

That was my only thought but I don't touch the screen when I'm pulling items like that 😂

Possible phone glitch I guess with the screen rotating but not even a proper notification. Really don't care that much as one GBC isn't a deal breaker, funny more than anything else

Syndicated

Okay, can't believe that You got the 0.01% gold option