How can we stop the pop ip

PocketChange513PocketChange513 Member Posts: 11
edited January 2023 in General Discussion
went to hit screen and cause you had offer pop up as o was touching screen it purchased it i dont even know where my 1200 units purchased im beyond pissed so why dont you let us opt out of your pop up offersits [dookie] im now out what nearly $50 for something i dont what was purchaed
Post edited by Kabam Jax on

Comments

  • Angryneeson52Angryneeson52 Member Posts: 449 ★★★
    Don’t use anything you accidentally purchased and submit a ticket. Generally if it’s the first time it’s happened they will refund your units and remove the offer.
  • zuffyzuffy Member Posts: 2,246 ★★★★★
    Open a support ticket. They probably can undo it.
  • PocketChange513PocketChange513 Member Posts: 11
    i dont even know what it purchased its like i went to tap something it suddenly popped ip and was gone poof i think it was sonething to do with those T4 class cats but i have no use for them just having one of those night blocks not working now this im do e for the night
  • Angryneeson52Angryneeson52 Member Posts: 449 ★★★
    Did you do we as suggested
  • LeNoirFaineantLeNoirFaineant Member Posts: 8,672 ★★★★★
    I've always found it annoying that if you don't want a useless offer you have to click multiple times to make sure that you really, really don't want it and they make sure that you remember that you only have x amount of time to change your mind and get the useless offer, but if you accidentally click the other button you just bought it.
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