How do i get away from Kabams standard computer answers?

DKSilversurferDKSilversurfer Member Posts: 11
Hi i am trying to get my main account moved to another mail as i have 2 Google Play account mails, and its caught on the wrong one
Now for some reason Kabam wants to know my first 2 ever buys + date when i created my character
And i dont know where to find this ...they dont help they just computer answer some answers are wrong..
What do i do as when i answer back i just get same response from another employee

Comments

  • MackeyMackey Member Posts: 1,597 ★★★★★
    I'm assuming they'll need that information to verify that you are in fact the account holder. Though I will say you're going to need some memory if that is the case, I wouldn't be able to answer them questions if I was needed to, they need to find a better way to verify users
  • KeltanKeltan Member Posts: 536 ★★

    Hi i am trying to get my main account moved to another mail as i have 2 Google Play account mails, and its caught on the wrong one
    Now for some reason Kabam wants to know my first 2 ever buys + date when i created my character
    And i dont know where to find this ...they dont help they just computer answer some answers are wrong..
    What do i do as when i answer back i just get same response from another employee

    Have you tried checking your payment and subscription.. under it there is a budget+ history you can view all your transaction
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