**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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PSA: Look before you leap in the new MCoC store!
Furrymoosen
Posts: 2,225 ★★★★★
I am seeing multiple players claiming that they received either incorrect items or did not receive the bonus items at all.
Before you purchase, make sure you double-check what you are clicking on! There are 3 different progression levels of bundles in the store. I don't know why, but that's the way it is setup. There are also still the plain unit purchases at the bottom of the page.
I am not saying everything is only the fault of the players, but concern over missing/incorrect items may not be Kabam's fault either. Double, triple, quadruple-check what you're about to buy before you buy it. If you actually received something incorrectly, or didn't receive what you were supposed to, submit a ticket to support. If you accidently purchased the wrong item (you can check your receipt for that), then submit a ticket to Kabam for a refund.
Before you purchase, make sure you double-check what you are clicking on! There are 3 different progression levels of bundles in the store. I don't know why, but that's the way it is setup. There are also still the plain unit purchases at the bottom of the page.
I am not saying everything is only the fault of the players, but concern over missing/incorrect items may not be Kabam's fault either. Double, triple, quadruple-check what you're about to buy before you buy it. If you actually received something incorrectly, or didn't receive what you were supposed to, submit a ticket to support. If you accidently purchased the wrong item (you can check your receipt for that), then submit a ticket to Kabam for a refund.
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