Platpool not showing up

I have all 5 pieces of platpool from the recent track rewards, but the option to trade in them for the crystal is not there in any of the store tabs, is this a known issue?

Comments

ahmynuts

They're towards the bottom of the featured items tab in the store. Under heart of the shards for the 5 star and shady dimension for the 6 star

Peersn

Yeah they aren't there for me, its health potions/revives, then bundles and a 7* crystal, profile pics, tier 4 trade in crystals, name change token and an energy refill, nothing else

ahmynuts

That definitely sounds like a bug. I can't think of a reason why they wouldn't be showing up there. Maybe try submitting a support request. They arent always the most helpful though

SkyLord7000

Reset your game and send a screen shot

SummonerNR

Already been resolved in their other duplicate thread.

They are not UC yet, so can't access the crystal from the store yet.

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