Alliance War placement bug
On Tuesday my alliance (Sga-1) had a member leave the alliance due to emergency. We had a new player take his place and join well over 24 hours before the next placement phase but he was unable to place a defense. We sent in a ticket and support gave us nothing more than a 101 for new players guide on how to place defense and that a player must be in the alliance for 24 hours before being able to place. This cost us 5 defenders for last war. We chalked it up to not being in the ally early enough, but he is still unable to place for todays war after multiple days of being in the ally. We even tried leaving and rejoining the alliance but still no dice. Unsure if raids is the cause due to the original player joining the raids week or what is the reason behind the bug but this is ruining our chance of placing In The top 10 in alliance war. Being down a player for the final stretch of 3 wars is a death sentence where every death matters.