4-Star Psylocke in 5-Star Crystals [Under Investigation]

TheFlash711TheFlash711 Member Posts: 3
edited December 2017 in Bugs and Known Issues
I opened two different 5-Star Crystals this morning on two different accounts, and during the first one, I saw a 4-Star Psylocke near the end of the reel. So when I opened my second one, I decided to take a video. You can definitely see a few 4-Star Psylockes in the 5-Star Crystal and you can also see her in the pictures of available champs for the 5-Star Crystal (the one that changes from champ to champ right next to the buttons where you purchase the Crystal). It won't allow me to post the video but I think I can post a screenshot.

bu3sv6lvquxa.png



Post edited by Kabam Wolf on
«134

Comments

  • trx_ecliptrx_eclip Member Posts: 11
    Hello Kabam,

    What's going on? Just spun two 5* crystals and saw 4*s in them?
  • JadedJaded Member Posts: 5,477 ★★★★★
    Should have taken a video
  • UnknownUnknown
    This content has been removed.
  • GroundedWisdomGroundedWisdom Member Posts: 36,560 ★★★★★
    If anything, it would be a visual error. Rarities don't jump pools. The roll is just a visual effect, and not representative of the actual outcome.
  • BobomanBoboman Member Posts: 716 ★★
    LAgacy69 had the same problem on stream
  • trx_ecliptrx_eclip Member Posts: 11
    I hope you're right about that GroundedWisdom. Cause honestly Kabam accidentally putting 4*s in a 5* crystal is entirely possible considering their QA quality over the past year.
  • GroundedWisdomGroundedWisdom Member Posts: 36,560 ★★★★★
    trx_eclip wrote: »
    I hope you're right about that GroundedWisdom. Cause honestly Kabam accidentally putting 4*s in a 5* crystal is entirely possible considering their QA quality over the past year.

    Barring some server glitch, the pools are separate. The Spin is just a window into some of the possibilities. It's a visual effect. When the Crystal accesses the algorithm, the possible Champs are there. Those algorithms are specific to each Crystal.
  • TonyStarkTonyStark Member Posts: 354 ★
    upmy9ovhctcr.jpg
  • GroundedWisdomGroundedWisdom Member Posts: 36,560 ★★★★★
    TonyStark wrote: »
    upmy9ovhctcr.jpg

    Unless someone pulls an actual 4*, that's just a visual glitch.
  • PincheChingonPincheChingon Member Posts: 99 ★
    New rewards for 3 year anniversary.🤪
  • penvro56378penvro56378 Member Posts: 186 ★
    GroundedWisdom wrote: »
    TonyStark wrote: »
    upmy9ovhctcr.jpg

    Unless someone pulls an actual 4*, that's just a visual glitch.

    im still scared to open any 5 stars
  • trx_ecliptrx_eclip Member Posts: 11
    As mentioned, you see it in this guy's stream.

    https://youtu.be/lz8IVdDZp1c
  • GroundedWisdomGroundedWisdom Member Posts: 36,560 ★★★★★
    Well, seeing them is different. The Spin is a computer-generated list of possibilities, but the actual outcome is determined when you click Spin or Open. The roll doesn't reflect the actual outcome. Now, if someone pulls an actual 4*, then I would be inclined to believe it's an algorithm glitch.
  • penvro56378penvro56378 Member Posts: 186 ★
    GroundedWisdom wrote: »
    Well, seeing them is different. The Spin is a computer-generated list of possibilities, but the actual outcome is determined when you click Spin or Open. The roll doesn't reflect the actual outcome. Now, if someone pulls an actual 4*, then I would be inclined to believe it's an algorithm glitch.

    i still dont wanna risk it if you get me what if i pull thy 4 star
  • trx_ecliptrx_eclip Member Posts: 11
    I can see what you're saying. At the same time, how do you know the background code? Is it that hard to believe that Kabam joined the 4* database table to the 5* database table? I'm not saying I know, but I would feel bad for the person that pulls a 4*.

    The other thing is the pool of possibilities. When you throw in 4*s into a 5* crystal, the pool is bigger.
  • penvro56378penvro56378 Member Posts: 186 ★
    trx_eclip wrote: »
    I can see what you're saying. At the same time, how do you know the background code? Is it that hard to believe that Kabam joined the 4* database table to the 5* database table? I'm not saying I know, but I would feel bad for the person that pulls a 4*.

    The other thing is the pool of possibilities. When you throw in 4*s into a 5* crystal, the pool is bigger.

    thats why im scared what if i pull a 4 star how would kabam react to that?
  • Eye_of_the_UniverseEye_of_the_Universe Member Posts: 33 ★
    As you can see in the screenshot, one of the player in the alliance found something odd in his 5* crystal opening
    ixpfrnn2mutf.jpg
  • Eye_of_the_UniverseEye_of_the_Universe Member Posts: 33 ★
    for those of you asking for a screenshot, here's one from my alliance mate jlmmriys1dmk.jpg
  • shchong2shchong2 Member Posts: 2,419 ★★★★
    @Eye_of_the_Universe, wow this seems more than just a visual bug. Kabam better fixes it ASAP before some honest players fall victim to this. In the future, before I open any 5* crystal, I better check for this too (never imagine this type of "bug" in the first place). Thanks for your sharing! :)
  • Isman1998Isman1998 Member Posts: 520 ★★★
    Oh snap. Good looking out bro. I was about to open my crystal. I would've been heated if I got a 4 star Psylocke. Ima wait til they fix this and confirm the fix.
  • Eye_of_the_UniverseEye_of_the_Universe Member Posts: 33 ★
    which kabam employee should i tag for this?
  • Isman1998Isman1998 Member Posts: 520 ★★★
    @Kabam Miike Can you take this to the game team please.
  • Isman1998Isman1998 Member Posts: 520 ★★★
    GroundedWisdom wrote: »
    It's a visual error. I have yet to see someone actually pull her.

    I still don't want to run the risk lol. Knowing my luck I'll mess around and actually get the 4 star even if it's a visual glitch. Lmao.
  • nameplasnameplas Member Posts: 240 ★★
    Fireatwill wrote: »
    I don't know why you are pretending to have any clue what you're talking about GroundedWisdom. There is zero evidence as to weather it's visual or algorithmic. Absurdly illogical non sense flies out of your ass in abundance? There were 5 minutes, sample is way too small in that length of time to determine anything. Learn when to let adults talk.

  • GroundedWisdomGroundedWisdom Member Posts: 36,560 ★★★★★
    It's called having an understanding of the Spin versus the outcome. The Spin never reflects the actual outcome, and that much has been stated and confirmed by Mods many times. We have a visual error, and thus far, not one person who had actually pulled her.
  • AndrewAndrew Member Posts: 238 ★
    I'm farming some 5* shards lately and i wanted to open them today after scheduled maintenance, i logged in the game and just saw this:
    6awytko92avq.png
    4* Psylocke in 5* crytals? maybe it's only on picture but i'm not opening crystals until official answer from kabam. @Kabam Miike
  • DarkestDestroyerDarkestDestroyer Member Posts: 2,887 ★★★★★
    Lol yep stay away from that for now!
  • AndrewAndrew Member Posts: 238 ★
    @Kabam Miike @Kabam Pertinax @Kabam Vydious @Kabam Loto @Administrator
    waiting for answer kabam
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