Bug Fix to resolve Force-Quit Exploit

Hello Summoners,

The game team will be pushing a bug fix today to resolve an issue where Summoners were able to force restart the game in order to avoid health penalties in some modes.
We understand this bug was exploited across different modes, by some. At this time there will be no further action on these individuals.
We are aware this has implications in the current Alliance War season, in particular at the highest level of competition. We will not be removing previous wars from this season. The ripple effect this action has would be likely to punish many Summoners who played fairly.
The team will continue to monitor the situation and discuss how to ease frustration around this topic and we'll add more information here if we have more to share.

Comments

What_A_Mess

Better than nothing,

But you guys really should cancel the season, because a couple of unfair war definitely has already changed the whole season for some alliances, it's wrong to ask them to continue, should they continue to make war plan? should they continue to spend resources in wars? If they give up the next 6 wars, their war rating will keep dropping, which impacts the next season!

This is wrong, please cancel it.

ahmynuts

I'm glad no bans are being fired out like Dani's sp2 but I am surprised to see the season isn't being canceled

Typhoon

People who blatantly cheated getting away scott-free seems wrong.

Deacon

People who blatantly cheated getting away scott-free seems wrong.

takes time to identify i'd imagine. we were MOST DEFINITELY hit with it ... wondered how in the world some of our defenders got plundered with no deaths when the fight so visibly started and ended and reset .... and then soon we realized oh something is going on.

oh well.

SummonerNR

So MCOC TEAM announcements also bugged with not showing color.

(at least it is in the upper Announcement stickied area of post lists)

Team forgot to specifically force the DarkOrange, like Miike and Jax have been having to manually do for all of their own comments.

What_A_Mess

People who blatantly cheated getting away scott-free seems wrong.
takes time to identify i'd imagine. we were MOST DEFINITELY hit with it ... wondered how in the world some of our defenders got plundered with no deaths when the fight so visibly started and ended and reset .... and then soon we realized oh something is going on.

oh well.

No way to identify, they probably can only identify 50% of those people if they don't want to punish wrong people, what about the rest 50%? What about those who just tried for a couple of times to verify the bugs? Just impossible.

ahmynuts

People who blatantly cheated getting away scott-free seems wrong.
takes time to identify i'd imagine. we were MOST DEFINITELY hit with it ... wondered how in the world some of our defenders got plundered with no deaths when the fight so visibly started and ended and reset .... and then soon we realized oh something is going on.

oh well.
No way to identify, they probably can only identify 50% of those people if they don't want to punish wrong people, what about the rest 50%? What about those who just tried for a couple of times to verify the bugs? Just impossible.

This is why I'm glad they didn't just start blasting

Typhoon

People who blatantly cheated getting away scott-free seems wrong.
takes time to identify i'd imagine. we were MOST DEFINITELY hit with it ... wondered how in the world some of our defenders got plundered with no deaths when the fight so visibly started and ended and reset .... and then soon we realized oh something is going on.

oh well.
No way to identify, they probably can only identify 50% of those people if they don't want to punish wrong people, what about the rest 50%? What about those who just tried for a couple of times to verify the bugs? Just impossible.

I don't have all the answers, but seems like if they just focused on AW and people who force closed more than twice it would probably identify the majority of the abusers. Cross-check that against people who historically have issues with disconnects/AB loss from DC in AW and you can tease them out. Personally I don't care about it being abused in incursions, whatever, but it feels like there should be a punishment for abusing this in a competitive game mode.

Hope they come up with a thoughtful resolution for this.

ahmynuts

People who blatantly cheated getting away scott-free seems wrong.
takes time to identify i'd imagine. we were MOST DEFINITELY hit with it ... wondered how in the world some of our defenders got plundered with no deaths when the fight so visibly started and ended and reset .... and then soon we realized oh something is going on.

oh well.
No way to identify, they probably can only identify 50% of those people if they don't want to punish wrong people, what about the rest 50%? What about those who just tried for a couple of times to verify the bugs? Just impossible.

Cross-check that against people who historically have issues with disconnects/AB loss from DC in AW and you can tease them out.

This makes sense when the game has been having major crashing issues these last couple months for many players. /s

Typhoon

People who blatantly cheated getting away scott-free seems wrong.
takes time to identify i'd imagine. we were MOST DEFINITELY hit with it ... wondered how in the world some of our defenders got plundered with no deaths when the fight so visibly started and ended and reset .... and then soon we realized oh something is going on.

oh well.
No way to identify, they probably can only identify 50% of those people if they don't want to punish wrong people, what about the rest 50%? What about those who just tried for a couple of times to verify the bugs? Just impossible.

Cross-check that against people who historically have issues with disconnects/AB loss from DC in AW and you can tease them out.
This makes sense when the game has been having major crashing issues these last couple months for many players. /s

Like I said, I don't have all the answers. I just don't like that cheaters are getting away with something.

Man2th

I’m sure that is going to trigger a fire from many perspectives. One takeaway is all who used the unfair advantage got off free unless they can figure out who -what -when. Doesn’t look promising.

If your alliance was honest but impacted with proof - you get a sorry you still lose the points for the round(s) and a “bug fix update”.

Honest clean alliances having a great season and doing it the right way with no impacts from the bug I get the consideration especially for podium.

Honest clean alliances impacted by something Kabam knows was happening and Rounds 1-6 had players exploit the bug for unfair advantages (at all levels) just sucks. No matter how you look at it - current rankings weren’t all honest. This isn’t an assumption and we are having to roll along with it.

We hope the patch fixes this mess. At the end of the day this season results are INCONCLUSIVE - if - impossible for Kabam to determine what players cheated.

Optimism is LOW but good luck to Kabam Team as they continue to look at the situation past and present. For those like me - time to move forward in how we choose. (2) AW seasons in a row impacted by unfair advantages for opponents outside a player control. Speaking of control - players who straight used the foreclose had FREE WILL of CHOICE to use an unfair advantage.

I hope Kabam looks at this real hard. It doesn’t sit well to even look at the leaderboard right now knowing and those in the alliance that we “loss” to acknowledged their player cheated to lock up the Round 6 win.

MattMan

Well, I guess cheaters do prosper after all.

Red_Lightning02

Oh so now cheating and stealing T1 wars is allowed in this game?
Damn this game go snowballing to it's end that's for sure

BloodyCruelty

I got thrown out of the game and I also rage quitted in a fight. I didn't know about the bug and was just happy that I didn't loose health. Iam glad that they don't ban.

Silverac

"The ripple effect this action has would be likely to punish many Summoners who played fairly."
By not going after cheaters, you are basically punishing the alliances who lost to cheaters. This doesnt sound fair to me.

Roxas108

Helllo kabam, I dropped more than 1500 units trying to complete incursions, i knew about the bug i didn't exploit because i never cheat but this feels like rob. Units are one of the top commodity in this game and the fact that ppl who cheated can just keep the same rewards i got and keep their units seems like im being punished for playing fairly. If you are not going to punish the players who used this bug then at least refund the players the units that they had used to complete incursions run or war. I dont mind if spending units doing it but know that ppl cheated and i could have saved those units feels like im getting burned for playing fair. If this came off as angry i apologize it not meant to be aggressive or mean.

krystolix

How about the game crashing after clearing chapter bosses in act 8? Mass cleared them legitimately this weekend and when the fight ends somehow the "connection is lost." I go back into the quest and it shows the boss is beaten.

Valmez

This is extremely poor to keep the season going... it speaks to the integrity of people that make the decision at Kabam to keep going.

Then again, Kabam employee can detect accounts that have been piloted yet still no permanent ban... go figure

FunnyDude

This is extremely poor to keep the season going... it speaks to the integrity of people that make the decision at Kabam to keep going.

Then again, Kabam employee can detect accounts that have been piloted yet still no permanent ban... go figure

We have to be realistic, force-quit 100 times in low tier war may have zero impact, do it once in top tier war may have cascading impact on all top-10 alliance, how can we know that one time quit is an accident or not.

There is no solution for this bug, although season cancellation can still control damage.

FunnyDude

"The ripple effect this action has would be likely to punish many Summoners who played fairly."
By not going after cheaters, you are basically punishing the alliances who lost to cheaters. This doesnt sound fair to me.

I agree but you don’t know if other 29 members of your alliance exploited the bug or right? Nobody will stake his life on integrity of other 29 people, so you don’t know if you are victim or not, as I said in previous comment, one restart can change the whole season of top-10 alliances, but nobody can tell the one restart is accident or intended.

winterthur

Unsure why the game team is taking such a decision.

As usual, those who exploits got off Scot-free.

BigBlueOx

Well… the whole “we care about cheating” movement just got a huge slap on the face… too bad, as that’s been one of the brighter spots this last year.

I think it’s safe to call time of death on serious AW being worth peoples time, effort and resources. ToD: 5/15/2024

Kontestman

Hear me out cancel the season send everyone a full seasons rewards or some sort of compensation sure the cheaters will get it to but at least non cheaters get compensation. But PLEASE at least cancel the season.

SagaChampion

To avoid force quit ... Make the game easier

BuggyDClown

More like, whales get saved again

Priyabrata

Great Incursions got shafted again.
I thought after all this time kabam finally found a way to make the pre fights last even if the game crashes and kicks you out but no, there pre fights fall off again.
I guess that just solidifies it that kabam can do it but they DELIBERATELY AREN'T, I still don't understand why tf the prefights can't stay if the game just crashes in your face and kicks you out

Priyabrata

willrun4adonut

Great Incursions got shafted again.
I thought after all this time kabam finally found a way to make the pre fights last even if the game crashes and kicks you out but no, there pre fights fall off again.
I guess that just solidifies it that kabam can do it but they DELIBERATELY AREN'T, I still don't understand why tf the prefights can't stay if the game just crashes in your face and kicks you out

I honestly thought when this bug appeared in incursions that it was on purpose and not a bug. Prefights/cross-fights stay, but they didn't introduce the special revive incursion items we were accustomed to for special incursion events. I thought wrong, really wrong (and had no idea that this was happening in War, where I can see that that would be a problem).

IvarTheBoneless

I honestly hope Kabam investigates at least masters/high plat1 wars in detail because for this to go unpunished would feel really unfair.

Rayven5220

Great Incursions got shafted again.
I thought after all this time kabam finally found a way to make the pre fights last even if the game crashes and kicks you out but no, there pre fights fall off again.
I guess that just solidifies it that kabam can do it but they DELIBERATELY AREN'T, I still don't understand why tf the prefights can't stay if the game just crashes in your face and kicks you out

So you figure their FIX was allowing us to force close the game during a bad fight to come back with 100% health everytime it happened, and go on our merry way until we get the perfect fight?

You're delusional, my dude.