There have been many complaints about matchmaking, point farming, etc. Before offering suggestions, we should make it clear that this is a competitive mode. That is a combination of roster and skill. It is the same with Alliance Wars, and to some extent, alliance quest (based on map and prestige). If that's what the mode is about, that's fine and we should be clear on that. Because of that, I am completely fine (and happy?) with the latest changes to matchmaking.
I want to point out the big issue in my opinion...most competitive game modes still has participation (i.e. grind) rewards. That's what the solo events and 2-day objectives are for. Wins get you there faster but losses still give you some progress. I am fine with those. The issue is when we put into competitive rewards what people think of should be participation rewards. I think the only such rewards are deathless pieces and perhaps those Magnetron crystals. Moving the Magnetron crystals to objectives was a good move, but it still makes it hard because some people cannot get the 1 win every 2 days.
One can argue that maybe deathless pieces need to be "earned" by playing tougher contents, but with those contents there is always the option for weaker players to use items to get through. In BG there is no way to use items to push through hard content. Especially even with a +2/-1 medal system, you can still erase progress by playing the mode.
So here are my suggestions:
- If something is meant to be "participation rewards", then make sure it is really participation. Sure, make it easier to reach with wins, but losing should not make zero progress. Maybe make it 1 win or 5 losses, or whatever the number is so people feel like they are actually making progress. If you want to make it "win or use items", maybe make it 1 win or 10 losses.
- If you insist on tying participation rewards to wins/reaching a certain tier (e.g. GC), then make those tiers more participation friendly. Instead of +2/-1 medals for win/loss, make it +1/0 until you get to the "competition tiers" (and readjust tier requirements). This way people feel like they can make progress to climb... Figure out what tier you think is okay for "participation" to get to, and put participation rewards to get to that point. After that people can have a real competition.
Using a +1/0 system instead of +2/-1 will also eliminate point farming at the participation tiers because there is no way they can slide backwards and not progress, and then the lower tier won't get matched with much better opponents (skill and/or roster) for long.