If my google account gets deleted will my kabam account be deleted too?

ShlokPShlokP Member Posts: 1
in General Discussion
My mcoc account is linked to a gmail which was recently deleted and i’m afraid i’ll lose all of my progression because of this.

I need some serious help and would appreciate a dev helping me out.

Comments

  • EdisonLawEdisonLaw Member Posts: 9,541 ★★★★★
    I don’t think so, right @SummonerNR ?
  • DNA3000DNA3000 Member, Guardian Posts: 20,392 Guardian
    ShlokP said:

    My mcoc account is linked to a gmail which was recently deleted and i’m afraid i’ll lose all of my progression because of this.

    I need some serious help and would appreciate a dev helping me out.

    Your game account exists separate from your Gmail or Google Play account. Losing either will not delete your game account.

    However, it can make *accessing* your game account much more difficult. I don't know if you are just linked to your Google play account and have no ID, or you made a Kabam ID and set your Gmail address as your ID and now lost access to that email. Either way, you'll need to contact support to regain access to your game account.

    If you made a Kabam ID and just lost access to the email address, you'll need to contact support to get them to change it to some new email address you do have access to. Try to make it one that you'll be able to keep permanently.

    If you did not make a Kabam ID, that's more complicated. I'm not sure what the process is for regaining access to a game account connected to a Google play account that is itself no longer accessible or exists. You'll need to contact support and ask them, unless some good samaritan on the forums has prior experience with that particular problem.
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