30 day ban and all I got was a lame automated response

IlovebaglesIlovebagles Member Posts: 75
So 1st things 1st I'd like to say that I've tried to solve this issue via email to a kabam support ticket and all I got was an automated response telling me about the terms of Service and all I wanted to know is why did I get a 30 day ban for what reason are they banning me for a whole month and all they said it was that I used a 3rd party app I've never used a 3rd party app the only thing I do bc of my excessive grinding is watch movies and YouTube videos On a mini screen while I'm playing it also I would like to add that I don't do to AW or top AQ or even do BGs hell I haven't even finish the event quest 100% all bc I value arena more than any other game mode in this game now this post is not a threat is not a hate towards any employee all I'm saying is I'm innocent and this is wrong from them to do this to my account I'll take the 30 days it's all good at the end of the day is just a mobile video game but I am disappointed with kabam for simply doing this to me and remember when you spend money in the game remember u have no control on what you do to your account bc they can simply ban u and just not tell u why.
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Comments

  • BendyBendy Member Posts: 6,470 ★★★★★
    Did u use a pc emulator
  • IlovebaglesIlovebagles Member Posts: 75
    @Bendy no sr I don't even know how I promise you.
  • IlovebaglesIlovebagles Member Posts: 75
    @Furrymoosen I have not modded anything my brother I promise you and hey good for you you didn't get banned tho and remember there are bans that later on kabam realizes it was a mistake also not here to play a victim neither just sharing a situation.
  • FurrymoosenFurrymoosen Member Posts: 3,828 ★★★★★

    @Furrymoosen I have not modded anything my brother I promise you and hey good for you you didn't get banned tho and remember there are bans that later on kabam realizes it was a mistake also not here to play a victim neither just sharing a situation.

    I didn't say you modded. I said you downloaded the game from somewhere other than Google Play or Apple.
  • IlovebaglesIlovebagles Member Posts: 75
    @kabam crashed so sorry my account name is Triple-H 🙏
  • BendyBendy Member Posts: 6,470 ★★★★★

    @kabam crashed so sorry my account name is Triple-H 🙏

    So this isnt ur account?
  • IlovebaglesIlovebagles Member Posts: 75
    @Bendy this email is my separate email I don't use the same email for my account
  • BendyBendy Member Posts: 6,470 ★★★★★

    @Bendy this email is my separate email I don't use the same email for my account

    Why u can use the same email for account and forums unless ur lying about something
  • IlovebaglesIlovebagles Member Posts: 75
    I just told kabam crashed my account name Triple-H is my account.
  • IlovebaglesIlovebagles Member Posts: 75
    @Bendy it's bc I gave up on my old account I decided to create a new one in wich my original name was vanilla gorilla47 then I decided to switch to Triple-H the old account his referring to is my Triple-H47 that has negative units bc I refunded money I don't have to hide that and this should be proof that I'm not kidding anything from them I have 3 accounts this one attached to this forum and 2 others I'm not hidding anything.
  • IlovebaglesIlovebagles Member Posts: 75
    BTW kabam crash if you are reading this please help me attach my original account to this forum I'd bc I do t wanna do another I'd.
  • IlovebaglesIlovebagles Member Posts: 75
    Also full info on what I use to play my account is galaxy tab s-9 and my other device is galaxy s22 plus 5g that's all I use
  • Viper198787Viper198787 Member Posts: 597 ★★★★
    Why is nobody asking the important question? What’s a bagle?
  • IlovebaglesIlovebagles Member Posts: 75
    @Viper198787 😂😂😂😂😂 dude eagles are the best dam thing invented man how dare you hahahahaa
  • OzzieontOzzieont Member Posts: 239
    Try not to use emulator PC or laptop 😂😂😂😂
  • Herbal_TaxmanHerbal_Taxman Member Posts: 660 ★★★
    Thread of the year candidate right here.
  • IlovebaglesIlovebagles Member Posts: 75
    @Herbal_Taxman your not lying 😂😂😂😂
  • HuskerCoolHuskerCool Member Posts: 231 ★★
    You should have used a 3rd party app to help with sentence construction.
  • IlovebaglesIlovebagles Member Posts: 75
    @Ozzieont you giving me way too much credit man I have no clue how to do those things 😂😂😂😂
  • IlovebaglesIlovebagles Member Posts: 75
    @HuskerCool exactly seee point proven dang it if I can't even write a paragraph how can I create a mod just saying tho ......lol
  • FurrymoosenFurrymoosen Member Posts: 3,828 ★★★★★

    Also full info on what I use to play my account is galaxy tab s-9 and my other device is galaxy s22 plus 5g that's all I use

    You're still not answering where you downloaded the game from. Was it from the Play Store, or from an APK?
  • BendyBendy Member Posts: 6,470 ★★★★★

    @Ozzieont you giving me way too much credit man I have no clue how to do those things 😂😂😂😂

    U say that but 3rd party is literally emulator or apk that isnt from google play or ios app store
  • IlovebaglesIlovebagles Member Posts: 75
    @Furrymoosen so sorry man didn't see your reply lol too busy getting posted by the community but no I always download from the play store everything from the original store no funzies hence why I genuinely wanna know why I got banned 😂🤷‍♂️.
  • IlovebaglesIlovebagles Member Posts: 75
    @Bendy I don't own a pc or a laptop I only own again a galaxy tab s9 and a phone galaxy s22 plus 5g also I'd like to say that again just to prove a point I grinned like crazy for enchantress I put up 113mil and I lost out on her I was mid way not even mid way I was at 15 or 18 mil when kabam banned me.
  • BendyBendy Member Posts: 6,470 ★★★★★

    @Bendy I don't own a pc or a laptop I only own again a galaxy tab s9 and a phone galaxy s22 plus 5g also I'd like to say that again just to prove a point I grinned like crazy for enchantress I put up 113mil and I lost out on her I was mid way not even mid way I was at 15 or 18 mil when kabam banned me.

    Then did u pass ur account onto another individual that maybe did login via emulator
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