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Why can’t I claim cleansing event?

17111711 Member Posts: 321 ★★
in General Discussion
Hi everyone why can I not claim the rewards for the expired cleansing event?

Comments

  • 17111711 Member Posts: 321 ★★
    Friendly001 said:

    Event expired.

    That’s the reason? I’m so disappointed before I was able to claim rewards from expired events?
  • FurrymoosenFurrymoosen Member Posts: 6,773 ★★★★★
    1711 said:

    Friendly001 said:

    Event expired.

    That’s the reason? I’m so disappointed before I was able to claim rewards from expired events?
    It's bugged. They're working on it. There's a big post about it already.
  • P1L1P1L1 Member Posts: 1
    I have the same problem. I contributed with 5000 crystals. It's stupid that can't get the rewards. We can't login for 24 hours straight
  • KabamPinwheelKabamPinwheel Community Posts: 718
    Just posted an update about this, we're looking into ways to let folks who missed it claim the rewards, but if we're unable to we'll be sending the missing rewards out as comp. Folks will get their rewards!
  • 17111711 Member Posts: 321 ★★
    Kabam Pinwheel said:

    Just posted an update about this, we're looking into ways to let folks who missed it claim the rewards, but if we're unable to we'll be sending the missing rewards out as comp. Folks will get their rewards!

    Thank you so much for clarifying!

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