Accidentally Clicked Purchase of Deathless Champ Piece

AjisdopeAjisdope Member Posts: 959 ★★★
edited November 22 in General Discussion
Yep - happened to me now. I was looking through the unit store when I accidentally clicked on a 5k unit purchase for a deathless vision piece. I don’t have any of his pieces. I was just reading about another forum member accidentally clicking on the 9500 unit champ purchase on the first screen how he did not get a confirmation of purchase - same thing happened to me. 🤦🏻 I have not chosen a piece from this purchase in hopes @kabam can help.

Comments

  • FurrymoosenFurrymoosen Member Posts: 4,078 ★★★★★
    Submit a ticket to support. They may be able to refund.

    https://kabam.com/support/
  • BendyBendy Member Posts: 6,606 ★★★★★
    I dont get how when its not a pop up
  • Giantwalrus56Giantwalrus56 Member Posts: 1,008 ★★★★
    Accidentally purchased a EQ unit pack yesterday. Sent a ticket & it was reversed 12hrs later. Just explain exactly what you said here & it shouldn't be an issue to reverse it
  • AjisdopeAjisdope Member Posts: 959 ★★★
    edited November 22
    Yeah, just sent a ticket. I had to complete the purchase (choose a vision piece) to get out of the transaction in game. 😖
  • AjisdopeAjisdope Member Posts: 959 ★★★
    edited November 25
    Thank you Kabam customer service for restoring my credits!!!

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